Job Overview We are seeking a seasoned IT Team Leader to oversee the day-to-day operations of our local IT team. Key Responsibilities - Lead and manage the local IT team, providing guidance, support, and mentorship, conducting regular performance reviews, and providing feedback to team members. - Document and supervise IT/OT issues and resolutions using our ticketing system and coordinate and prioritize IT/OT support requests to ensure timely resolution. - Oversee the setup, configuration, maintenance of local and global IT/OT equipment and systems, and supervise and manage local and global IT/OT infrastructure, including servers, networks, and security systems. - Collaborate with other departments to understand their IT/OT needs, provide appropriate solutions, and work with our international IT team to ensure the functioning, maintenance, and support of our global DT environment and the local installation on other sites remotely. - Ensure compliance with IT/OT policies, procedures, and best practices. - Plan and execute IT/OT projects and initiatives to improve technology systems and processes by staying updated with the latest IT/OT trends and technologies to provide innovative solutions. About You - Bachelor's degree in Information Technology, Computer Science, or a related field. - 3–4 years of experience in IT/OT as Team Lead. Demonstrable experience in IT/OT support or a similar role, with leadership experience preferred. - Solid knowledge of IT/OT systems, hardware, software, and network troubleshooting. Familiarity with ITIL or other IT/OT service management frameworks is a plus. - Certifications such as CompTIA A+, Network+, or similar are advantageous. SAP knowledge would be a plus. - Proficient in local language and English. - Competence: Excellent problem-solving skills, ability to work under pressure, effective communication skills, both written and verbal, ability to lead and empower a team.