Quality Assurance Specialist Job Description We are seeking a meticulous and dedicated individual to join our team as a Quality Assurance Specialist. In this role, you will be responsible for ensuring the highest quality standards across all products, with a particular focus on live casino offerings. You will conduct thorough assessments of company products, evaluate dealer performance, and identify any discrepancies or deviations from approved quality standards. Your technical skills will be utilized to monitor live studio equipment and ensure it is functioning flawlessly. To succeed in this position, you must have experience with Live Casino Technology, knowledge of industry regulations, and a high level of accuracy and problem-solving abilities. You should also possess strong interpersonal and communication skills, both verbal and written. Responsibilities: - Product Quality Assessment: Conduct thorough assessments of all company products to ensure adherence to quality standards. - Performance Reviews: Evaluate the performance of dealers and presenters to ensure they meet the company's quality standards. - Issue Reporting: Identify and report any discrepancies or deviations from approved quality standards to the appropriate teams. - Technical Monitoring: Ensure the live studio equipment is functioning flawlessly through regular technical checks. - Quality Procedures Compliance: Follow and enforce all Quality Control Department policies and procedures for live casino products. Candidate Requirements: - Experience with Live Casino Technology: Familiarity with the specific technology and equipment used in live casino environments. - Knowledge of Industry Regulations: Awareness of industry regulations and standards related to live casino operations. - Attention to Detail: High level of accuracy and problem-solving abilities, with a focus on quality. - Technical Skills: PC literate with advanced knowledge of Microsoft 365 and other relevant software. - Communication Skills: Strong interpersonal and communication skills, both verbal and written. Benefits: This role offers an opportunity to work with a dynamic team, contribute to the growth and success of the company, and develop your skills and expertise in quality assurance. The ideal candidate will thrive in a fast-paced environment, adapt to changing circumstances, and demonstrate a commitment to excellence in their work.