Review and audit billing and collection processes to ensure the accuracy and precision of recorded revenues. - Identify and analyze potential revenue leakage and develop strategies and controls to prevent it. - Perform revenue reconciliations between internal and external systems to ensure consistency and integrity of financial data. - Collaborate with other departments, such as sales, finance and operations, to identify and resolve revenue discrepancies. - Develop and maintain policies and procedures related to revenue management to ensure compliance with internal regulations and standards. - Perform trend analysis and revenue projections to identify opportunities for improvement and optimization. - Participate in the implementation and improvement of systems and tools related to revenue management. - Evaluate and validate the effectiveness of internal controls and recommendations to minimize risks associated with revenue. - Assist in the preparation of financial reports and presentations related to revenue for senior management and other stakeholders. - Perform pricing and rate analysis to determine the profitability and competitiveness of products or services offered. - Monitor and evaluate changes in the market and competition to recommend pricing adjustments and positioning strategies. - Develop and maintain models and tools for calculating and tracking pricing, including discounts, promotions, and tiered pricing structures. - Collaborate with sales and marketing teams to establish consistent and effective pricing policies. - Conduct cost analysis studies to identify opportunities for optimization and pricing efficiencies. - Evaluate the impact of pricing changes on profit margins and perform profitability projections. - Participate in the management of contracts and pricing agreements with customers and suppliers. - Monitor and analyze pricing performance through key performance indicators (KPIs) and financial metrics. - Collaborate with the product development team to assess the value and impact of new offerings on pricing strategy. - Keep up to date on industry pricing trends and practices, as well as pricing related regulations and policies. **Minimun requirements** **Education**: professional in business administration, economics, finance, industrial engineering or related fields. **Experience**: Minimum 2 years of experience in related fields. **Competencies**: Strategic thinking, Leadership, People Development, High communication skills, Goal oriented **Company Overview** At ContactPoint 360, we partner with some of the world’s most innovative and Fortune 500 companies to redefine their customer experience (CX) journey. Our bespoke solutions blend human expertise with advanced technology, driving transformation across Digital CX, Content Moderation, AI Services, Trust & Safety, and AR Management. With a global footprint spanning 9 countries and 12 delivery centers, and the ability to support 36 languages, we are committed to delivering meaningful innovation that aligns with our partners' goals and objectives.