Software Support Specialist Join our team as a Software Support Specialist to deliver high-quality technical support and contribute to the growth of our software ecosystem. Key Responsibilities: - Provide expert-level technical support for diverse software applications, troubleshooting complex issues and collaborating with cross-functional teams. - Develop and maintain documentation for software procedures and knowledge base. - Participate in triage responsibilities and production monitoring. Requirements: - 3-5 years of progressively senior experience in technology support, design, development, and delivery. - Expertise in software engineering, including strong problem-solving instincts and analytical skills. - Proficiency in version control systems (e.g., Git, Azure DevOps) and branching strategies. - Strong SQL skills, capable of writing and debugging complex queries and analyzing stored procedures. - Familiarity with software development frameworks and tools, including .NET, Classic ASP, and MVC. - Bachelor's Degree in Computer Science or related field. What We Offer: - Opportunities for career growth and professional development. - A collaborative and dynamic work environment. - Competitive compensation and benefits package. Why You'll Love This Role: - Be part of a team that values innovation and excellence. - Contribute to the growth of our software ecosystem and make a meaningful impact. - Enjoy a dynamic and supportive work environment.