The Senior Sales Operations Manager LATAM opportunity is a leadership role that combines strategic and visionary excellence with hands-on collaboration across Sales, Marketing, Finance, and Leadership. The Senior Sales Operations Manager will serve as a key business partner, enabling sales strategy success by aligning data analysis, process, systems, and management. **Core Impact Areas**: - **Deliver, maintain, and scale best-in-class sales processes**: Forecasting, Pipeline Management, Territory Planning, Incentives & Compensation, Productivity, Deal Reviews, Business reviews. - **Lead our Sales analytics for North America**: Optimize data/data flows and operational reporting in an integrated Customer Lifecycle model-from Net New Prospect Account, to Closed Won Customer, to effective Retention, Cross-Sell, and Expansion - **Partner to our organization**: Continual process improvement, measurement, tracking, and analytics that will support the sales forecasting and lead-to-close sales process including: - Contact and lead management process - MQL qualification rules - Data hygiene in Salesforce - Proposal and pricing guideline management - Sales ops tech stack optimization - Reporting, models, and dashboard build outs which include lead generation activities, pipeline growth, win/loss rates, sales cycle effectiveness, and quota attainment - Territory design planning and defining of market segments **Who You Are**: - Bachelor's Degree preferably in a quantitative field (Maths, Business, Economics) with 3-5 years of sales operations success within a SaaS organization preferred (cloud-based SaaS models of licensing, as well as, perpetual software licensing models) - Experience with Salesforce Lightning and CPQ required - SparkPost, a MessageBird company, provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws._ - This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training._ LI-Remote LI-EF1