**About Us** GoRizen is a dynamic and growing digital marketing agency specializing in PPC advertising. We are committed to delivering exceptional results for our clients, and as our team expands, we are seeking an organized and proactive Admin/Office Manager to manage and streamline our operational processes. **Job Overview** **Key Responsibilities** **Administrative Support**: - Manage scheduling, agendas, and routine administrative tasks for the marketing and executive teams. - Coordinate meetings, handle day-to-day correspondence, and follow up on action items from meeting minutes. **Team Member Access Management**: - Ensure all team members have access to the necessary internal platforms and troubleshoot any access issues. - Maintain up-to-date records of access permissions and manage requests for new access. **Process Documentation**: - Create, organize, and maintain documentation for internal processes, ensuring clarity and accessibility for all team members. **Billing and Collections**: - Handle client invoicing, manage collections, and ensure timely payments. - Coordinate with clients to resolve any billing issues. **Accounting Follow-up**: - Track financial transactions and maintain accurate records of all financial activities. **Contract Management**: - Oversee the process of managing contracts with new clients, ensuring all documentation is complete and up-to-date. **Supplier Management**: - Obtain quotations from suppliers and ensure timely payments. **Project Coordination**: - Assist in coordinating marketing projects, ensuring deadlines are met and quality standards are maintained. - Track project progress and report updates to the relevant teams. **Sales Management Support**: - Assist with sales-related tasks, including researching potential clients, updating CRM systems, and managing sales materials (both digital and physical). **Communication and coordination**: - Maintain effective and timely communication with executives, clients, and suppliers. - Ensure smooth coordination between different departments to enhance overall operational efficiency. - Coordinate meetings, handle day-to-day correspondence, and follow up on action items from meeting minutes. **Qualifications** **Education & Experience**: - Bachelor’s degree in Business Administration, Management, or a related field is preferred. - 2+ years of experience in an administrative or office management role, preferably in a digital marketing or tech environment. **Skills & Abilities**: - Strong organizational skills with the ability to manage multiple tasks and priorities simultaneously. - Fluent in English and Spanish - Excellent communication skills, both written and verbal. - Proficiency in Microsoft Office Suite and experience with project management tools (e.g., Asana, Teamwork) are pluses. - Ability to work independently and proactively identify and solve problems. - Experience with billing, accounting follow-up, and contract management is highly valued. - Familiarity with CRM systems and digital marketing tools is a plus. **Why Join Us?** - Be part of a growing company with a collaborative and supportive team environment. - Enjoy flexible working hours with the potential for remote work. - Access professional development opportunities to enhance your skills and advance your career. - Receive a competitive salary and benefits package. - Ensure all team members have access to the necessary internal platforms and troubleshoot any access issues. - Maintain up-to-date records of access permissions and manage requests for new access. **Salary**: - Up to COP 6,240,000.00 a month. Application Question(s): - What is your experience working with remote teams? **Experience**: - administrative or office management: 2 years (required) **Language**: - English (required) Application Deadline: 01/10/2024 Expected Start Date: 07/10/2024