The Client Onboarding Analyst 1 is an entry-level professional role. To excel, you need a good understanding of various business processes and systems to accomplish assigned tasks effectively. - Process client requests related to system setup and document management - Collaborate with internal teams to perform maintenance and updates - Provide timely responses to client inquiries - Prepare accurate documentation for archiving - Apply bank regulations while processing requests - Stay updated on current procedures and rules - Document process updates - Verify and authorize data entered in systems - Respond efficiently to queries and escalate urgent issues when necessary - Support other teams and employees as instructed - Perform tasks as directed by supervisors - Enhance client satisfaction through strong product knowledge and identification of process improvements - Assist in implementing validated process enhancements - Understand operational procedures and controls to minimize losses - Coordinate projects within internal processes - Participate in user acceptance testing for new systems - Execute daily responsibilities and additional work as instructed To succeed in this role, you will require: - Previous experience in financial services is beneficial - Knowledge of banking products and customer communication skills - Flexibility, teamwork, and loyalty are essential - Attention to detail and proficiency in Microsoft Office applications are required - Fluent English language skills are necessary - The ability to work under pressure and meet deadlines is crucial Citi offers: - A collaborative work environment - Opportunities for professional growth and development - A commitment to diversity and inclusion Please note that Citi is an equal opportunity employer. Qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.