**Job Description**: **About the Job** The Global Snapshot Client Liaison is the key operational contact for clients and NielsenIQ countries worldwide, working on the design and management of the production and delivery of the multi-country Ad hoc reports. The Global Snapshot Client Liaison ensures the reports optimally combine client needs and existing data sources. Good project design with appropriate set-up is crucial for good quality and on time deliveries. **Responsibilities** - Provide services to meet client needs. Lead discussions with clients and Business Development Managers (BDMs) to advise them on how Ad Hoc reports, including multiple country information, can best be set up and delivered. - Key touch point for proactive communication and transparency on issues, service enhancements and technology updates for internal (Client Service / Global Services BDMs and ISC network in local countries) and external clients. - Coordinate data orders (linked to Availability studies) to ISC network in NielsenIQ local countries and production of the Snapshot reports. - Coordinate report production with offshore production team. - Accountable for supporting clients and BDMs on the correct escalation and resolution of day to day queries, new business opportunities and on technical requirements. - Back up for ISC in Global snapshot team: Respond to international queries on local data availability, data orders and data queries. **About You** We are looking for someone who loves project management, with amazing organization and communication skills. Who is keen to build strong relationships across countries and cultures. Someone who is continuously driven by a passion of process improvements and sharing best practices. **Qualifications**: **MUST HAVE** Hard Skills - 2 - 4 years experience working with clients and managing projects. - English level: proficiency (written and spoken) - Microsoft Suite level: intermediate - advanced Soft Skills - Proven client-facing skills. - Ability in representing complex operational processes in a simple and open manner. - Excellent verbal and numerical reasoning skills. - Strong communication skills. - Ability to communicate requirements clearly to stakeholders. - Ability work with associates at all levels in the organization. - Ability to build relationships across countries and cultures to establish a network - Excellent administrative and organizational skills. - Ability to handle multiple, competing deadlines managing expectations when appropriate. - Problem solving skills. - Ability to work under pressure and to ask for support if required. - Process driven. **DESIRABLE** - Business Process Improvement: Work on process and service improvement to bring efficiency, productivity and flexibility in global snapshot team. Additional Information **What's in it for you?** - Comprehensive compensation package - Flexible work environment - Hybrid work model - Career development tailored to NielsenIQ roles - Access to on-demand learning content and NIQ social communities - Mentor programs ..... and more!! **About NielsenIQ** NielsenIQ is a global measurement and data analytics company providing the most complete and trusted view of consumers and markets in 90 countries covering 90% of the world’s population. Focusing on consumer-packaged goods manufacturers and FMCG and retailers, we enable customers to defy what’s possible. How? We combine unparalleled datasets, pioneering technology, and the industry’s top talent to create insights that unlock innovation. Join us and change the landscape. Want to keep up with our latest updates? Follow us on: LinkedIn | Instagram | Twitter | Facebook **Our commitment to Diversity, Equity, and Inclusion** We are proud to be an Equal Opportunity/Affirmative Action-Employer, making decisions without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, marital status, protected veteran status or any other protected class. Our global non-discrimination policy covers these protected classes in every market in which we do business worldwide.