Job Title: Technical Solution Specialist We are seeking an experienced technical professional to join our team as a ServiceNow Senior Technical Consultant. This is a challenging opportunity for someone with expertise in designing and implementing solutions on the ServiceNow platform. - Manage project processes, including platform architecture documentation, integration documentation, effort estimation, and advanced development. - Participate in Scrum meetings and occasionally lead them. - Translate requirements and mock-ups into functional features, working closely with the implementation team. - Ensure high-quality technical development and configuration, guiding junior/mid-level developers. - Follow ServiceNow best practices for technical design within projects. - Provide timely updates to stakeholders for effective communication. - Contribute to improving delivery processes and maturing portfolios and capabilities. - Fulfill technical or process roles as needed. - Lead, mentor, and develop assigned resources. - Assist in scoping new opportunities and designing tools for efficient delivery. - Act as the final escalation point for technical decisions. - Support talent acquisition teams in technical interviews and recruitment processes. Key Qualifications - Degree in Computer Science, Information Technology, or related field. - Proven experience in technical consulting roles. - Experience working on the ServiceNow platform. - ServiceNow Certified System Administrator (CSA). - ServiceNow Certified Implementation Specialist for ITSM (CIS-ITSM). - Experience with two additional product lines outside of ITSM. - Advanced English proficiency. - Knowledge of ITIL; Foundation level preferred. - Post-graduate studies in software-related topics are a plus. Why This Role? - Work with one of the largest and fastest-growing IT services providers worldwide. - Ongoing support, training, and development opportunities. - Engage with leading global companies. - Inclusive, collaborative work environment. - Competitive compensation package, including benefits and bonuses. Shift: Full Time Seniority level - Mid-Senior level Employment type - Full-time Job function - Information Technology Industries - IT Services and Consulting