Job Title International Student Advisor **Job Description**: - The Role - Main responsibilities and functions- Counselling students who hold a Kaplan offer of study, advising them on course and accommodation options and handling their concerns or objections- - Using sales techniques, influencing applicants to accept their offer- - Meeting conversion and enrolment targetsDocumenting all calls and communication with students in Salesforce CRM- - Working with the team's visa advisor to ensure successful enrolment of all students who pay a deposit and confirm their place on Kaplan's programs- - Working on conversion for other markets from time to time as assigned by your line manager- About you To be successful in the role you’ll have the following: A university degree, ideally from a country other than your native country- - Demonstrable track record in a sales or customer service role and experience working towards team and individual targets- - Enthusiasm for outbound sales and cold-calling, putting your influencing skills to good useStrong attention to detail and ability to learn multiple products quickly- - Exceptional customer service skills and a willingness to go the extra mile for students and their parents, sponsors and guardians- - An ability to prioritise effectively and manage time under pressure, keeping a cool head- - A high level of administration and organisational skills- - Patience and proven problem-solving skills- - A high level of enthusiasm and personal commitment- - The ability to work independently and to deadline- - Cultural awareness and sensitivity- - Willingness to work flexible hours where required (including some weekends during critical periods)Also, desirable would be: - Experience using Salesforce CRM as a sales tool- - Study abroad experience/ International student graduate- - Awareness of Tier 4 and or F1 student visa requirements- - Fluency in an additional languageApplication method and closing date - Employment is conditional upon successful completion of professional reference checks_ Location Bogotá, COL Employee Type Employee Job Functional Area Sales & Customer Services