Immerse yourself in a life-long journey of exploration and innovation, driving healthcare access and equity for all. A Day in the Life The IT Business Analyst serves as the strategic interface between business partners and IT, providing leadership in business analysis, solution design, and ongoing support for complex platforms. This individual will act as an expert in processes, drive high-impact initiatives across Sales, Pricing, Legal, and IT, and ensure scalable, maintainable solutions are delivered in alignment with business goals. Key Responsibilities: · Serve as the lead analyst and subject matter expert for PROS and Conga platforms. · Engage with cross-functional stakeholders (Sales, Pricing, Legal, IT) to understand strategic objectives and translate them into business and technical requirements. · Lead requirement gathering sessions and document use cases, user stories, and functional specifications. · Define and manage end-to-end solution design and process improvements, ensuring alignment with enterprise architecture. · Collaborate with developers, architects, and system integrators during build and deployment to ensure solution integrity. · Lead and coordinate system demos, UAT (User Acceptance Testing), and end-user training to support successful adoption. · Act as the escalation point for complex production issues, ensuring timely resolution and communication. · Drive continuous improvement initiatives and identify automation opportunities across the ecosystem. · Stay current with platform trends and advise on capabilities and features to enhance business performance. Required Knowledge and Experience: · Bachelor's degree with 7+ years of experience, or 5+ years with an advanced degree, or 12+ years with a high school diploma/equivalent. · Mastery of CPQ-related business processes and industry best practices. · Broad experience with project management, system analysis, and stakeholder engagement. · Proficient in data analysis tools and data modeling concepts. · Experience working with Salesforce-integrated platforms, particularly PROS and Conga. · Strong analytical, problem-solving, and communication skills. Physical Job Requirements The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position. Benefits & Compensation We offer a competitive Salary and flexible Benefits Package A commitment to our employees' lives is at the core of our values. We recognize their contributions. They share in the success they help to create. We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage. About Our Mission We boldly attack the most challenging health problems facing humanity by searching out and finding real solutions. Our Mission – to alleviate pain, restore health, and extend life – unites a global team of passionate people. We are engineers at heart— putting ambitious ideas to work to generate real solutions for real people. ],