Senior Specialist Expense Management_ - Department: GBS Direct Reporting Line: TL AP Indirect/Second Reporting Line: none Subsidiary/Country: US Location: GBS Colombia / Bogota GSMS Grade: P1 Number of Personnel Managed: none- Cost Center/Budget and/or Revenue Responsibility: none - Purpose & Overall Relevance for the Organisation: - adidas GBS delivers high quality services for Finance and Accounting. In Bogotá we are opening a new GBS center with the aim of serving the NAM countries in several processes.- Single Point of Contact for NAM business to provide guidance on T&E; processes and policies, including standard support activities for internal customers - General functional expert with responsibility for T&E; processes and the delivery of services within his/her team - Key Responsibilities and General Accountabilities: - Plans and carries out activities within the jurisdiction of the position to ensure prompt payment to employees for valid expenses - Act as a single point of contact to provide guidance to internal customers on T&E; processes and policies and resolve queries from internal customers - Facilitate the efficient use of the Concur system - Strive for compliance of T&E; policy - Perform standard support activities, review queries for all relevant process areas - Conduct research for existing tickets, resolve and send resolutions back to requester where possible or escalate tickets and inform users on lead times - Identify potential problems and/ or delays in resolution and notify internal customer - Drive continuous improvement in T&E; operations developing ideas and recommendations based on most common issues - Create and maintain up to date desktop procedures for Expense Management end to end process - Key Relationships: - Employees throughout North America and Canada - Superior - Colleagues - Knowledge, Skills and Abilities: - Excellent communication and interpersonal skills - Experience with Microsoft Office or equivalent tools - Experience with Concur - Ability to communicate in English in a business setting (oral and written) - Ability to work independently and maintain confidentiality - Organizational skills - Ability to work in a fast paced environment - Strong customer service skills - Ability to pay close attention to detail - Hands-on attitude - Self-motivated and self-directed individual - Requisite Education and Experience / Minimum Qualifications: - University degree or equivalent experience, preferable in accounting or business. - 4 to 5 years of relevant experience - Direct functional experience (Travel & Expenses) AT ADIDAS WE HAVE A WINNING CULTURE. BUT TO WIN, PHYSICAL POWER IS NOT ENOUGH. JUST LIKE ATHLETES OUR EMPLOYEES NEED MENTAL STRENGTH IN THEIR GAME. WE FOSTER THE ATHLETE’S MINDSET THROUGH A SET OF BEHAVIORS THAT WE WANT TO ENABLE AND DEVELOP IN OUR PEOPLE AND THAT ARE AT THE CORE OF OUR UNIQUE COMPANY CULTURE: THIS IS HOW WE WIN WHILE PLAYING FAIR. COURAGE: Speak up when you see an opportunity; step up when you see a need.. OWNERSHIP: Pick up the ball. Be proactive, take responsibility and follow-through. INNOVATION: Elevate to win. Be curious, test and learn new and better ways of doing things. TEAMPLAY: Win together. Work collaboratively and cultivate a shared mindset. INTEGRITY: Play by the rules. Hold yourself and others accountable to our company’s standards. RESPECT: Value all players. Display empathy, be inclusive and show dignity to all. **ADIDAS CELEBRATES DIVERSITY, SUPPORTS INCLUSIVENESS AND ENCOURAGES INDIVIDUAL EXPRESSION IN OUR WORKPLACE. WE DO NOT TOLERATE THE HARASSMENT OR DISCRIMINATION TOWARD ANY OF OUR APPLICANTS OR EMPLOYEES. WE ARE AN EQUAL OPPORTUNITY EMPLOYER.** *** - JOB TITLE: - Sr Specialist Expense Management- BRAND: - LOCATION: - Bogota- TEAM: - Corporate Services- STATE: - Dist- COUNTRY/REGION: - CO- CONTRACT TYPE: - Full time- NUMBER: - 520560- DATE: - Nov 27, 2024