Office Administrator and Human Resources Specialist This is an exciting opportunity to contribute to the success of a global organization with ambitious plans. As an Office Administrator and Human Resources Specialist, you will play a key role in delivering exceptional end-to-end administrative support for designated teams. The role combines operational responsibilities with site leadership support and office management duties to ensure seamless business operations and a positive employee experience. The ideal candidate will have strong office management experience, a track record of human resource administration experience, and excellent communication skills. You will work closely with managers and their teams on a wide range of activities to meet business needs and promote a positive culture. Key Responsibilities: - Manage the day-to-day administration of the office, including staff supervision and coordination of administrative tasks. - Support local senior managers in liaison with building management and suppliers, arranging payments and rent as necessary. - Set up and manage the office to create a productive working environment for all colleagues. - Organize team-building and social events to foster a sense of community. - Manage the ordering and purchase of reasonably necessary office supplies. - Lead on health and safety for the office and undertake relevant training when required. - Ensure appropriate office security arrangements are in place. - Maintain an office budget. - Liaise with senior managers across the region to ensure good local practice in employee health, safety, and wellbeing. - Collaborate effectively with functional managers to deliver integrated solutions and effective coordination of country-based activities. - Provide practical and pastoral support to colleagues to promote a positive culture of high performance. - Liaise with and provide regular feedback to line managers to support performance, attendance, punctuality, conduct, and wellbeing of reporting colleagues. - Arrange contracts and agreements, manage payroll, and liaise with government agencies as permitted under company policy. General Duties: - Provide full HR support for designated teams. - Work as part of the People team to deliver a seamless, positive, and inclusive employee experience at every stage of the employee lifecycle. - Liaise with regional managers and teams to maintain strong connections and ensure clear definition of duties. - Support the Head of People and line managers in implementing organizational changes and minimizing risk. - Undertake specific ad-hoc projects as required by the Head of People and Chief Legal Officer. - Provide cover for colleagues/team members in their absence. Human Resources Experience: - Assist in applying and interpreting employment policies and procedures, ensuring good practice, legal compliance, and fairness. - Oversee statutory leave arrangements to communicate timely and appropriately with employees and fulfill legal obligations. - Manage the recruitment process to achieve high-quality candidates and maintain best practice. - Manage the administration of starters and leavers to ensure professional services and compliance with payroll requirements. - Deliver onboarding provision for new starters, monitor individual orientation and probation periods, and ensure meeting of individual and organizational needs. - Review and refresh template documents and online materials to reflect employer brand and culture. - Conduct exit interviews to provide feedback for managers to act upon. - Maintain a database of completed performance management documentation for quality audit and accurate record-keeping. - Promote the desired business culture by acting as a role model for Values and constructively challenging contradictory behavior. - Contribute regularly to internal communications to educate and inform employees. - Oversee local team-building and communications activities to engage people in all offices. - Work with the Head of People to research, cost, present, and implement recommended benefits for regions. - Manage efficient administration of payroll, pension, and local benefits schemes. - Promote benefits externally with clear branding to attract candidates. - Work with the Head of People to research, recommend, and implement initiatives to promote health and wellbeing. - Support and educate line managers to be the first port of call for employees on wellbeing matters and manage absence and ill health effectively. - Undertake pre-employment checks to ensure policy compliance and minimize risk. - Manage offboarding of employees to ensure contractual obligations are met. - Prepare the monthly payroll, including sales commission, benefit claims, and incentives, and liaise with the payroll provider to meet deadlines. - Provide information for the employee database to ensure accuracy and update. - Monitor statutory and other absence arrangements to ensure compliance with legal and good practice requirements. Requirements and Qualifications: - Degree-level education in a relevant discipline. - Strong office management experience. - Track record of human resource administration experience. - Previous experience working for an international company. - Previous experience using HR Systems. - Computer literacy, particularly Teams and Microsoft applications. - Applied employment law knowledge within Colombia - essential. Person Specification: - Keen to promote best practice. - High standard of writing in Spanish and English, including grammar, composition, and letter-writing skills. - Fluent in spoken Spanish and English. - Strong communication and influencing skills. - Collaborative and supportive style, quickly building rapport. - Enjoys interacting with the business and helping build the right culture. - Good attention to detail, high standards of accuracy and quality of work. - Calm, practical, and down-to-earth approach. - Effective organization, planning, and prioritization skills. - A team player who contributes to joint success and delivery. - A self-starter who works well without close supervision. - Flexible and 'can-do' approach to achieving tasks of varying complexity and detail. - Resourceful in using professional advice and expertise. - IT literacy: Microsoft Word and Outlook Intermediate; Excel and PowerPoint Basic; use of simple databases. - Some flexibility in working hours given the international scope of the People team. Local Benefits: - 15 days annual leave plus public holidays. - Birthday off. - Hybrid working. - 4 weeks 'work from anywhere'. - 13th-month salary. - Medical allowance. - Employee Referral Scheme. - Learning & Development platform. - Friendly office with plenty of social events and team-building days. - Well-stocked kitchen for all to use.