Sutherland is seeking an attentive and professional person to join us as a **Training Expert**. We are a group of hard-working and driven individuals. If you are looking to build a fulfilling career and are confident you have the skills and experience to help us succeed, we want to work with you! **Trainers in this role get to**: **Empower the workforce**: Create, facilitate, and/or revise training materials and documents to equip staff with fundamental skills and knowledge. **Impact the bottom line**: Produce solid and effective strategies based on accurate and meaningful data reports and analysis and/or keen observations. **Strengthen relationships**: Establish and maintain communication with clients and/or team members; understand needs, resolve issues, and meet expectations. **Keep management updated**: Relay important information in the form of timely and accurate reports. **Qualifications**: - Bachelor’s degree in Communication, English, or Education preferred.- Knowledge of Enterprise business.- Experiencing training a Enterprise B2B Tech campaign support is highly preferred- 1 year or more experience in a process transformation/BPO Trainer position preferred- English Proficiency - must be a B2 minumum, B2H level or higher will be given preference