Associate Account Partner We are seeking a high-energy, driven professional to join our growing Customer Success team. The ideal candidate should have solid business-to-business sales and account management experience, as well as a deep understanding of technology. The Associate Account Partner will be responsible for identifying new qualified opportunities within our customer base, progressing those deals through a sales cycle to closed won. They will also engage with the license sales team and customers using a consultative selling approach that positions Salesforce Services as a long-term trusted advisor. Responsibilities: - Identifying and crafting new qualified opportunities within current customer base, progressing those deals through a sales cycle to closed won - Engage with license sales team and customers using a consultative selling approach that positions Salesforce Services as a long-term trusted advisor - Tenacious and professional attitude to drive pipeline primarily through remote channels (phone, email, etc) - Build compelling vision and clearly communicate entry point services solutions with the goal of generating significant success and business value from a customer's investment in the Salesforce Platform - Build a positive impression with our customers by providing them with a special experience - Collaborating with business development and core selling teams on account strategy - Apply industry expertise and business insight to understand a client's motivation, business drivers, strategic goals and objectives, and desired business outcomes - Meet or exceed quota - Partner with the Customer Success ecosystem to ensure customers are optimizing their Salesforce investment Minimum Qualifications: - 3+ years of consultative sales experience including 2+ years of inside/field sales experience - Experience with sophisticated customer situations - Proven track record to develop and maintain Director, VP or C-level relationships where you are recognized as a trusted advisor - Solid understanding of business processes (e.g. Sales, Marketing, Service, Support), and the ability to link business processes with product/technical solutions - Deep understanding of customer success principles, approaches and considerations - Ability to travel Desired Skills: - Experience in Salesforce's applications and value proposition - Software and/or IT consulting sales experience - Knowledge of Salesforce product and platform features, capabilities, and best use - Ability to prioritize, multi-task, and perform optimally under pressure - Highly collaborative and consultative work style, ability to thrive in a high velocity, highly multifaceted work environment