Job Overview We are seeking a highly skilled and experienced Café Supervisor to join our team. As the Alto Café Supervisor, you will oversee the daily operations of our upscale café, ensuring exceptional customer service and maintaining high standards of food and beverage quality. - Manage and supervise the café staff, including scheduling, training, and performance evaluations. - Ensure excellent customer service by maintaining a welcoming atmosphere and promptly addressing guest inquiries and concerns. - Oversee food and beverage preparation, presentation, and quality control. - Manage inventory, place orders, and control costs while maintaining appropriate stock levels. - Handle cash transactions and operate POS systems accurately. Required Skills and Qualifications To be successful as an Alto Café Supervisor, you will possess: - Proven experience in a similar role within the hospitality industry. - Strong leadership skills with the ability to motivate and manage a team effectively. - Excellent customer service skills and a passion for creating memorable guest experiences. - Proficiency in cash handling and POS systems. - Solid understanding of food and beverage operations, including inventory management and cost control. Benefits We offer a competitive salary, attractive incentive plan, significant discounts on hotel services, and discounts in Accor Group hotels and collaborating companies. Additional Information This is a fantastic opportunity to work in a luxury hotel environment and advance your career in the hospitality industry.