Business Analyst Position To succeed in this role, you will be expected to support business growth and success by providing analytical expertise to drive strategic decision-making. Responsibilities: - You will be responsible for collecting and documenting customer business requirements, ensuring accurate capture and communication of needs. - Close collaboration with sales and service organizations is necessary to define application metrics, reports, dashboards, data mapping, and integration requirements. - Developing use cases and test data to deliver high-quality solution results is a key aspect of the job. - Communicating NICE solutions' overall business value, process, features, and functionality to stakeholders is crucial. Qualifications: - Project experience working as part of a team is essential. - A strong proficiency in Microsoft Excel is required. - Excellent customer-facing and organizational skills are necessary for success. - The ability to work under pressure in a dynamic environment is vital. - Analytical ability with formulas, calculations, and data analysis is crucial. - A bachelor's degree in a technical field or equivalent is mandatory. - Experience implementing enterprise applications, EAI tools, reporting/business intelligence tools, or database applications is desired.