If you have a GREAT attitude, ADVANCED ENGLISH, empathy, and proven sales or customer management experience, join our team as a SPECIALIST, SALES DEVELOPMENT - INDEPENDENT SOFTWARE VENDOR, offering the BEST SALARY and excellent career growth opportunities! Why Join Us? • Training fully paid (100%) • Career Growth Opportunities • Competitive Salary and Performance Bonuses • Excellent Work Environment • Job Stability with an Indefinite Contract Role Overview: • Provide accurate weekly/monthly/quarterly sales forecasts. • Demonstrate mastery of product knowledge and technical understanding of services to effectively assess client requirements. • Initiate proactive steps to resolve customer concerns and remove obstacles to customer satisfaction or product usage. • Manage external competitive pressures effectively, handling objections to retain existing clients and attract new customers. • Engage in high-volume daily communication with customers via phone and email, primarily outbound. • Collaborate closely with your team and management to deliver a professional and exceptional customer experience. • Maintain detailed and accurate records in the customer relationship management system (CRM). • Undertake sales activities such as lead qualification, lead conversion, customer health checks, renewals, and advocating as the voice of the customer. • Work cohesively within your team, directly reporting to a Sales Manager. If you are looking for job stability, an INDEFINITE CONTRACT, and an excellent WORK ENVIRONMENT, this is your chance! We are a contact center different by design. Be part of our great team and enjoy our excellent benefits and GROWTH OPPORTUNITIES! Requirements: • Full-time availability • Intermediate to Fluent English B2+ (verbal and written) • Native Spanish • Minimum 1+ year of customer service or sales experience • Proven record of personal and team sales goals achievement • Schedule flexibility and immediate availability • Experience with high-volume calling (B2B/B2C experience preferred) • Strong technological skills, Azure cloud knowledge preferred • Excellent knowledge of MS Office programs • Experience with Salesforce.com or similar CRM • Ability and willingness to work from home • Problem-solving skills and willingness to learn new technology • A2 9000 certificate is a plus Schedules: - 7:00 AM - 5:00 PM - 8:00 AM - 6:00 PM Additional Benefits: • Indefinite contract (46 hours per week) • Performance-based bonuses (1,500,000 COP) For Foreign Applicants: • Valid Visa (R or M), passport, and PPT required. *Aplican T&C Join us and be part of a dynamic team committed to success and innovation!