Technical Support Specialist We are seeking a highly skilled Technical Support Specialist to join our team. As a key member of our support group, you will be responsible for providing top-notch technical assistance to our customers. The ideal candidate will possess excellent communication skills, both written and verbal, and be able to work effectively in a fast-paced environment. Key Responsibilities: - Provide timely and effective technical support to customers via phone, email, and other channels. - Document and track customer interactions, including issues, resolutions, and feedback. - Collaborate with internal teams to resolve complex technical issues and improve overall customer experience. - Analyze and identify trends in customer requests and provide recommendations for process improvements. Requirements: - Bachelor's degree in Computer Science, Information Technology, or related field. - At least 2 years of experience in a technical support role. - Excellent knowledge of .NET Core MVC framework. - Strong problem-solving skills and ability to troubleshoot complex technical issues. - Excellent communication and interpersonal skills. Preferred: - Mastery of multiple programming languages and technologies. Benefits: - Competitive salary and benefits package. - Ongoing training and professional development opportunities. - Flexible work schedule and remote work options. - A dynamic and supportive work environment. About Us: We are a leading provider of technical support services, dedicated to delivering exceptional customer experiences. We value innovation, collaboration, and continuous learning.