**Contract Type**: - Brick and Mortar **Location**: - Barranquilla - Atlantico **Date Published**: - 05-28-2025 **Job ID**: - REF31515I Company Description: **About Sutherland** Artificial Intelligence. Automation. Cloud engineering. Advanced analytics. For business leaders, these are key factors of success. For us, they’re our core expertise. We work with iconic brands worldwide. We bring them a unique value proposition through market-leading technology and business process excellence. We’ve created over 200 unique inventions under several patents across AI and other critical technologies. Leveraging our advanced products and platforms, we drive digital transformation, optimize critical business operations, reinvent experiences, and pioneer new solutions, all provided through a seamless “as a service” model. For each company, we provide new keys for their businesses, the people they work with, and the customers they serve. We tailor proven and rapid formulas, to fit their unique DNA. We bring together human expertise and artificial intelligence to develop digital chemistry. This unlocks new possibilities, transformative outcomes and enduring relationships. Sutherland - Unlocking digital performance. Delivering measurable results._ **Job Description**: Qualifications: - Experience in coaching and performance improvement. - Understanding customer profiles in the gambling sector. - Familiarity with the online gambling and sports betting industry, including its regulatory framework. - Ability to analyze metrics and implement process optimizations. - Strong communication skills with Internal and External clients. - Resilient under pressure and adept at multitasking. - Skilled in aligning team performance with client-specific goals. - Work in a fast-paced environment with dynamic changes. - Strong analytical skills be able to interpret data, identify trends, and provide suggestions for improvements. - Strong verbal and written communication skills; able to communicate in a clear, constructive, and professional manner. Additional Information: All your information will be kept confidential according to EEO guidelines.