**Junior Account Manager Profile** **Role Summary**:This role works closely with Account Managers to ensure smooth operations and strong client relationships. It requires a mix of attention to detail, proactive problem-solving, and a willingness to take initiative in a fast-paced environment. **Key Qualifications**: - **Experience in Customer Success or Sales**:At least 2-3 years in a client-facing role, with a strong track record of managing accounts, driving retention, or closing deals. Experience in staffing, hospitality, or tech platforms is a plus. - **Relationship Management Skills**:A natural relationship builder who can earn trust quickly, navigate complex client structures, and maintain long-term partnerships. Able to handle challenging conversations with professionalism and empathy. - **Self-Starter & Team Player**:Thrives in both independent and collaborative settings. Comfortable taking ownership of goals and delivering results without constant oversight, while also contributing to broader team success. - **Tech-Savvy & Data-Literate**:Able to analyze account metrics to inform decisions and prioritize outreach. - **Results-Oriented**:Focused on client success and expansion. Skilled at identifying at-risk accounts, upsell opportunities, and process improvements to drive revenue. - **Excellent Communicator**:Proficient in English. Clear, confident, and professional in both written and verbal communication. **Bonus Attributes**: - Time management - Detail Oriented - Strong Follow-Up Cadence - Organized **Experience**: - Account Management: 2 years (required)