Sutherland is seeking a reliable and technical person to join us as Enablement Manager for NICE System. We are a group of hard-working and energetic individuals. If you are looking to build a fulfilling career and are confident you have the skills and experience to help us succeed, we want to work with you! **In this role, you will get to**: **SQL/Oracle** - Microsoft SQL Server Installation and Configuration - Oracle Installation / Configuration - Maintenance - Backups and Recovery, Security - Scripting - Basic Query and Update knowledge **Networking** - Network Principles - 7 Layer OSI Model, TCP, UDP - Network Devices - NICs, Switches, Routers, MPLS - Troubleshooting - Sniffers and various other Network Testing and Analysis tools **Server Technology** - Microsoft Server Installation and Configuration - IIS - RedHat Server Installation and Configuration - Apache - Microsoft Security - Active Directory, Security Policies, Hardening, **Encryption** - Server Hardware - HP, Dell, IBM - Virtual Servers - VMWare - ESX, VSX Clusters, VMotion - Citrix Servers - Configuration and Optimization - Installation and integration of NICE software solutions at customer's site, while following defined methodology, processes, system requirements and customer specific needs. - Work directly with the project manager to assist with any technical questions regarding the solution from the kick-off of the project until turnover of the delivered solution to our support center. - Ensure that all components of the technical architecture are properly integrated and implemented. - Ability to remotely implement Nice solutions efficiently with quality and care from a home office environment. - Provide technical support and technical quality control throughout all stages of the project. - Assist customers and their vendors with configuration requirements for all Nice Integration points in their environment. - Provide technical expertise of the entire Nice product suite, implementation methodology and/or related technology. - Provide advanced expertise in Nice Systems WFM & EEM solutions