We are seeking a professional to join our team in Bogota, D.C., Capital District, Colombia. The ideal candidate will be responsible for providing exceptional customer service and support to our clients. Job Description This is an excellent opportunity to work with a leading business advisory and services group in iGaming and Entertainment. As a Customer Support Representative, you will be the primary point of contact for our clients, handling their inquiries, concerns, and requests in a timely and professional manner. Required Skills and Qualifications - You will need intermediate level English language skills (written and spoken) as well as native Spanish speaking abilities. - Prior experience in customer support is not mandatory but will be considered a plus. - You should have excellent organizational skills and ability to prioritize tasks in order to meet deadlines. - Able to work in a fast-paced environment and under pressure. - Excellent team player skills with strong communication skills. Benefits - We offer 100% paid sick leaves. - Paid vacation. - Annual salary review based on performance. - Monthly bonuses according to company policy. - We provide Growe University for leadership development, knowledge sharing, webinars etc. - Personal development plan. - Corporate events and team-building activities. - Growe Care for employee well-being program. - Free lunches at office. Others We believe in growth opportunities for all employees and encourage continuous learning and skill enhancement.