Are you detail-oriented, analytical, and passionate about helping customers succeed? We’re looking for a Data Assistant for Customer Success to join our remote team and support our clients by turning data into meaningful insights. In this role, you’ll work closely with our customer success team to analyze performance metrics, prepare engaging presentations, support quarterly business reviews, and help track follow-up actions. You’ll play a key role in enhancing the customer experience and identifying opportunities for improvement. If you’re highly organized, love working with data, and thrive in a collaborative environment — we’d love to hear from you! Responsibilities Tactics Pull and analyze customer performance data Create customer-facing presentations showcasing performance data and improvement opportunities Attend and take notes during customer quarterly business reviews Prepare meeting summaries to be sent to customers Assign and monitor follow up tasks from customer meetings Manage multiple projects simultaneously while maintaining strict attention to detail Required Education + Experience: Proficient in English; Both in verbal and written communications College or University student 4-5 years of experience as a Virtual Assistant Experience with Google Analytics is preferred Experience in a customer-facing role is preferred Desired Skills and Experience: Technical Proven and professional communication skills Familiarity with search engine optimization (SEO) Familiarity with gathering and presenting data Experience working with a US company is preferred Knowledge about US healthcare system is preferred (not needed) Functional Possess an enthusiastic, energetic, self-motivated, and detail-oriented approach towards work Multi-task and change from one task to another without loss of efficiency or composure Maintain a positive work atmosphere by acting and communicating in a manner so that you get along with multiple teams Lifelong learner, adaptable to and embracing of the ever-changing and evolving SEO best practices Prior experience with both verbal and written customer communications Willingness to contribute in other areas of the company, as needed Benefits USD Salary Remote Job ( Monday-Friday) 40 Hours 9am-6pm EST Time Indefinite Independent Contractor Agreement with the Company 8 Usa Paid Holidays + 1 Floating Paid Holiday of your election About PracticeBeat PracticeBeat is a fast-growing U.S.-based healthtech company dedicated to helping medical practices grow by improving their online presence and patient acquisition. Our platform empowers providers with data-driven tools to attract, engage, and retain patients more effectively. We’re a fully remote team that values collaboration, innovation, and delivering meaningful results for our clients in the healthcare space. Job Type: Full-time Language: - english (Required)