About the Role At adidas, we're building a pool of talented professionals for future opportunities in Credit and Collections. If you're interested in joining our team, your application will be added to our talent pipeline, and we'll reach out when a suitable role becomes available. Purpose and Relevance adidas Global Business Services (GBS) delivers high-quality financial services, including Finance and Accounting. Our new GBS center in Bogotá aims to serve region countries in various processes, with Credit and Collections playing a crucial role. Key Responsibilities - Establish a close relationship with customers, anticipating potential issues and resolving them proactively. - E nsure timely collection of receivables by working closely with customers and finance teams to resolve causes of non-payment. - Drive timely collection by following up on overdue invoices with customers, collection agencies, and end consumers. - Manage customer relationships, including problem resolution and root cause analysis, identifying and proposing solutions to area managers. - Assess and review credit risk on a regular basis, calculate required credit limits, and decide on the release of blocked orders. - Provide insights into accounts receivable development to sales and finance teams. - Act as the first point of contact for process-related issues and escalations. - Manage relationships with customer service and other stakeholders in the business. - Identify improvement opportunities and support their implementation. - Lead process and improvement-focused projects for Credit and Collections. - Support ongoing projects for technology solution implementation. - Ensure the lowest possible write-off for uncollectable balances. - Provide insights into calculation of required provision for uncollectable balances. - Support requests from partner Finance departments. - Establish and maintain strong financial controls over work performed. - Act as backup for Team Leader, supporting day-to-day team organization and task allocation. Knowledge, Skills, and Abilities - Strong Finance Acumen. - Experience in Shared Service environments or similar is a plus. - Ability to read, write, and communicate in English and Spanish in a business setting. - Closely attention to detail and high degree of customer orientation. - Strong problem-solving and analytical skills. - Results-driven and self-motivated team player. - Curious and growth mindset; keen to learn and approach subjects outside of comfort zone. - Availability to travel for periods of 3-4 weeks. Requisite Education and Experience - 3-5 years relevant work experience in accounting/business areas. - Broad and deep theoretical understanding of job function. - Solid experience with SAP. About Working at adidas We have a winning culture, but to win, physical power is not enough. We foster an athlete's mindset through a set of behaviors that we want to enable and develop in our people and are at the core of our unique company culture: Courage, Ownership, Innovation, Team Play, Integrity, and Respect.