We're seeking a highly skilled Injury Case Coordinator to join our team. As a key member of our team, you will be responsible for managing cases from intake to resolution, ensuring seamless communication with clients and stakeholders. Responsibilities - Case Intake & Client Communication: Be the first point of contact for new clients: gather key case details, schedule consultations, and walk them through the onboarding process. - Maintain warm, consistent communication with clients—keeping them informed, heard, and supported throughout the entire journey. Case Management & Documentation: - Manage a high-volume caseload from start to finish, keeping everything organized and up-to-date in our legal tech systems. - Log detailed case notes and ensure all files are compliant, complete, and court-ready at any time. Liaison with Medical Providers & Third Parties: - Coordinate treatments and retrieve essential records, bills, and reports. - Communicate with insurance adjusters, opposing counsel, and lienholders to keep cases moving efficiently. Legal Support & Case Preparation: - Assist attorneys by preparing summaries, timelines, and materials for negotiation or litigation. - Monitor case deadlines and flag any risks to ensure every case stays on track. Compliance & Confidentiality: - Follow HIPAA, confidentiality standards, and firm policies with precision. - Maintain professional, compliant communication and documentation across all cases. Requirements What You Bring - 2+ years of experience in personal injury case management or a related legal support role. - Strong understanding of medical terminology, lien resolution, and insurance protocols. - Tech-savvy: experience with platforms like Clio, Filevine, MyCase, or similar. - Exceptional organization and communication skills. - A high sense of ownership, urgency, and attention to detail. Benefits Why Join Us? - Fully Remote: Work from anywhere while staying connected with a collaborative, high-performance team. - Purpose-Driven Work: Help real people get real results during life-changing events. - Growth Potential: Join a firm that values initiative and rewards impact.