Influx provides customer service for brands and tech companies on-demand, 24/7, every day of the year (including holidays). To achieve this, our operation includes agents and managers working around the globe. We’re looking for detail-oriented and thoughtful people to join our growing international team! Duties - You’ll be tasked with answering customer questions and need to be able to think on your feet, communicate clearly and effectively in writing, and empathize with customers. - Diagnose and solve the customers’ problems via voice support - Communicate effectively with our customers - Coordinate effectively with peers and your manager - Contribute to a high-performance and friendly workplace culture Your commitment - Fluency in English and Spanish, spoken and written - Excellent communication skills, both on the phone and in writing - Personal integrity and conscientiousness - Strong orientation on task completion, results, and strategic goals - Team player - Continuous learner - Good knowledge of G-suites (Google Docs, Gmail, Google meets, Calendar, and so on) - Have your own laptop - Noise-canceling headset **Benefits**: - The flexibility of working from home without having to go to the office - An international and diverse work atmosphere - Extensive opportunities to learn from, and work with high-performing colleagues in a fast-paced environment If you believe this is a perfect opportunity for your career, please feel welcome to apply! Come and visit our website to learn more about us! **Salary**: $1,600,000 - $1,760,000 per month