Our company seeks a professional with advanced English skills and technical expertise to join our team as an Advanced English Tech Expert. Job Description We are looking for someone who can provide exceptional customer experience and support via phone, solve customer inquiries efficiently and professionally, maintain accurate records of customer interactions, and represent our company's world-class standards in every conversation. Required Skills and Qualifications - Languages: Fluent in English (B2+ level) - Education: High School Diploma (physical copy required) - Flexibility: Ability to work in structured schedules (Monday to Friday, 7:00 AM – 5:00 PM) with some flexibility - Skills: Passion for delivering outstanding customer service, problem-solving mindset, and knowledge of business productivity solutions, data analysis, enterprise applications, technological infrastructure, and managing renewal processes in licensing programs and technological solutions Benefits - Career Growth: Opportunity to grow within the company with continuous learning and development programs - Multinational Experience: Chance to work with a diverse and inclusive global company - Indefinite Term Contract: Secure employment with opportunities for advancement - Wellness Programs: Access to employee fund, partner discounts, and wellness initiatives Location Bogotá, Colombia - a city known for its vibrant culture and business ecosystem.