Job Title: Telecom Services Project Lead Job Description: We are seeking an experienced Telecom Services Project Lead to oversee end-to-end project execution. This role will ensure on-time delivery, adherence to quality standards, and high client satisfaction. - Manage the full lifecycle of VoIP and ISP deployments across multiple clients and locations. - Develop detailed project plans, track milestones, and adjust schedules as needed to meet deadlines. - Lead cross-functional teams, including field technicians, provisioning, engineering, and support teams. Key Responsibilities: 1. Ensure service delivery aligns with SLAs, quality standards, and operational goals. 2. Standardize and continuously improve delivery processes, documentation, and workflows. 3. Drive onboarding of new services and ensure a smooth transition from installation to support. Client & Vendor Engagement: - Act as the primary point of contact for clients throughout the project lifecycle. - Handle escalations, resolve technical delivery issues, and ensure client satisfaction. - Collaborate with ISPs, hardware vendors, and third-party tech partners to ensure smooth project execution. Requirements: - 5 years of experience in telecom project management and/or service delivery. - Proven ability to manage technical rollouts at scale—multi-site VoIP, ISP, or network installations. - Strong organizational, leadership, and client-facing communication skills. - Experience coordinating with ISPs, VoIP providers, and field service technicians. - Familiarity with networking concepts (e.g., firewalls, routers, switches). Benefits: - Competitive salary and benefits package. - Performance-based bonus and profit-sharing opportunities. - Dynamic, fast-paced company culture.