Project manager we are seeking a results-driven professional to oversee end-to-end project execution, ensuring timely delivery and client satisfaction. this role will lead cross-functional teams, manage timelines, and serve as the primary point of contact for internal and external stakeholders. key responsibilities: - manage full lifecycle of voip, isp, and network deployments across multiple clients and locations. - develop detailed project plans, track milestones, and adjust schedules as needed to meet deadlines. - lead cross-functional teams including field techs, provisioning, engineering, and support. client & vendor engagement: - act as the primary point of contact for clients throughout the project lifecycle. - handle escalations, resolve technical delivery issues, and ensure client satisfaction. - collaborate with isps, hardware vendors, and third-party tech partners. service delivery oversight: - ensure service delivery aligns with slas, quality standards, and operational goals. - standardize and improve delivery processes, documentation, and workflows. - drive service onboarding and smooth transition from install to support. reporting & communication: - provide regular updates to leadership and stakeholders on project status, risks, and kpis. - maintain accurate project documentation in pm and crm systems. requirements: 3-5 years of experience in telecom project management and/or service delivery. proven ability to manage technical rollouts at scale—multi-site voip, isp, or network installs. strong organizational, leadership, and client-facing commun...
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