**About Futureforce University Recruiting**: Our Futureforce University Recruiting program is dedicated to attracting, retaining and cultivating talent. Our interns and new graduates work on real projects that affect how our business runs, giving them the opportunity to make a tangible impact on the future of our company. With offices all over the world, our recruits have the chance to collaborate and connect with fellow employees on a global scale. We offer job shadowing, mentorship programs, talent development courses, and much more. **Job Category **:Customer Success Group **Job Details**: We believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives. At **Salesforce Professional Services organization **, we focus on delivering Salesforce's world-class product and project offerings to ensure customers are getting the most out of the Salesforce Platform. Our team is made up of thousands of the world’s leading Salesforce experts. And at the Latam v-Hub team, we are creating the greatest platform to evolve and develop our professionals to be the Next Generation of Salesforce Talents! **Benefits & perks** Health Insurance for the family Wellness and Education Reimbursement Parental Leave Childcare subsidies And more! **YOUR IMPACT: Responsibilities** We are looking for star implementers! You will be responsible for the successful test and validate of Salesforce solutions for our customers. As a Quality Assurance professional, you will work closely with our entire implementation team, with the mission to ensure the implementation quality, managing defects and reporting improvements on our Professional Services development lifecycle. Here are some main responsibilities of the role: - Help to define and write test cases. Test case reviews during projects to ensure quality and appropriate design patterns are followed - Execution of Test scripts and evidence documentations through project phases; - Ensure adherence to standardized QA policies, processes, and documentation standards. - Interact, communicate and follow through with development & customer teams throughout the testing phase - Assist in internal defect triage calls - Work in an agile and collaborative environment and following our methodology; - Working remotely, while collaborating with global teams for delivery across geographies. **MINIMUM QUALIFICATIONS** - Basic understanding of SQA methodologies. - Great attention to detail and ability to identify, isolate, and document defects - Proven analytical and problem-solving skills - Excellent communication skills required and able to work independently - Ability to understand and create test plans from specifications or verbal communications. - Salesforce Associate Certified and be Ranger in Trailhead is a plus **OUR TEAM VALUES** - TRUST: Trusts the company’s core values; shows integrity, transparency, and reliability - LEADERSHIP: Be a great manager, focused on people development and wellbeing - TEAM PLAYER: Proficient at collaboration and working with members of a team - COMMUNICATOR: Speaks and writes with clarity, brevity, and purpose; explains the area of expertise clearly and confidently to others; influences and engages C-Level with authority and confidence - LEARNER MINDSET: Proactively looks for knowledge and ways to learn continuously, influencing positively the learning environment - ACTIVE LISTENING: listening actively with empathy and taking actions based on feedback **Accommodations**: **Posting Statement**: At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at Salesforce and explore our benefits. Salesforce, Inc. and Salesforce.org are Equal Employment Opportunity and Affirmative Action Employers. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce, Inc. and Salesforce.org do not accept unsolicited headhunter and agency resumes. Salesforce, Inc. and Salesforce.org will not pay any third-party agency or company that does not have a signed agreement with Salesforce, Inc. or Salesforce.org. Salesforce welcomes all.