Lexmark Bogota, D.C., Capital District, Colombia Join or sign in to find your next job Join to apply for the Soporte en Sitio Junior role at Lexmark Lexmark Bogota, D.C., Capital District, Colombia Join to apply for the Soporte en Sitio Junior role at Lexmark Lexmark is now a proud part of Xerox, bringing together two trusted names and decades of expertise into a bold and shared vision. When you join us, you step into a technology ecosystem where your ideas, skills, and ambition can shape what comes next. Whether you're just starting out or leading at the highest levels, this is a place to grow, stretch, and make real impact—across industries, countries, and careers. From engineering and product to digital services and customer experience, you'll help connect data, devices, and people in smarter, faster ways. This is meaningful, connected work—on a global stage, with the backing of a company built for the future, and a robust benefits package designed to support your growth, well-being, and life beyond work. Responsibilities : Responsabilidades - Gestionar los aspectos de las operaciones cotidianas, la solución de problemas, entrenamiento del cliente, apoyo inventarios en el cliente, gestión de consumibles. - Monitorear e informar sobre los servicios y escalando cuando sea necesario. - Solicitar y gestionar pedidos, reemplazar piezas defectuosas, gestionar devoluciones. - Asegurar y gestionar el área de almacenamiento de piezas / consumibles u otro inventario en conjunto con el líder de la cuenta. - Realizar instalación de equipos (Producción, backup, etc.) y SW de acuerdo con la configuración definida para el proyecto y en el área de cobertura definida por el jefe inmediato. - Realizar configuración de PC's de acuerdo con la configuración definida para el proyecto. - Resolver incidentes de HW o SW de primero o segundo nivel. - Configuración de servidores de impresión. - Realizar mantenimientos preventivos. Requisitos: - Experiencia en Mesa de ayuda, servicio al cliente, solución de incidentes. - Técnico(a) / tecnólogo (a) o estudiante de últimos semestres de Ingeniería de Sistemas o afines. Modalidad 100 % presencial How to Apply ? Are you an innovator? Here is your chance to make your mark with a global technology leader. Apply now Global Privacy Notice Lexmark is committed to appropriately protecting and managing any personal information you share with us. Click here to view Lexmark's Privacy Notice. Seniority level - Seniority level Entry level Employment type - Employment type Full-time Job function - Job function Other - Industries IT Services and IT Consulting Referrals increase your chances of interviewing at Lexmark by 2x Get notified about new Onsite Support jobs in Bogota, D.C., Capital District, Colombia. Bogota, D.C., Capital District, Colombia 2 weeks ago Bogota, D.C., Capital District, Colombia 5 days ago Bogota, D.C., Capital District, Colombia 2 weeks ago Bogota, D.C., Capital District, Colombia 2 weeks ago Bogota, D.C., Capital District, Colombia 5 days ago Bogota, D.C., Capital District, Colombia 1 day ago HR Experience Administrator, French Speaking Bogota, D.C., Capital District, Colombia 4 days ago We're unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr