About Us: We are a fast-growing tech startup revolutionizing the sports industry. Our mission is to redefine the way people connect and play sports. Our goal is to become the leading platform for playing sports worldwide, expanding to Europe, APAC, and LATAM in the next five years. About The Role: You will play a crucial role in shaping the future of sports, one community at a time. As an operations specialist, you'll be responsible for managing game bookings, scheduling payments, adding games to our app, and ensuring accurate information. Key Responsibilities: - Analyze revenue and profit data to inform strategic decisions about game expansion. - Manage game operations, including bookings, scheduling payments, and adding games to the app. - Monitor and improve the overall player experience, focusing on match quality and app usability. - Build relationships with facility managers and provide exceptional client support. - Investigate and resolve issues that arise during games, communicating effectively with facilities. Required Skills: - Strong analytical skills, technical proficiency, and intermediate Excel skills. - Able to thrive in a fast-paced environment, learning new skills quickly. - Skilled problem solver, capable of managing multiple tasks under pressure. - Exceptional communication and organizational skills, with attention to detail. - Proven ability to meet goals and KPIs within deadlines. - Possessing a passion for sports is a plus. Benefits: - Competitive salary - Remote work and autonomy - Diverse international teams - Monthly cross-team events in your city We offer a dynamic and supportive work environment where you can grow professionally and personally. If you're passionate about sports and looking for a challenging and rewarding role, apply now!