Job Title: Career Aspirant for Call Center Leadership About the Role This position calls for a seasoned professional with expertise in managing high-performing teams within the Business Process Outsourcing (BPO) sector. The ideal candidate will have a proven track record in Customer Experience, Inbound Calls, and Cross-Selling, as well as a degree in a relevant field. Main Responsibilities - Manage high-performing teams to achieve superior customer satisfaction and service level agreements. - Develop and implement strategies to enhance team productivity and efficiency. - Foster collaboration with other departments to ensure seamless operations and customer satisfaction. Requirements - Bachelor's degree in a related field. - At least 12 months of experience in roles such as Operations Manager, Coordinator, or Account Manager. - Exceptional communication and leadership skills. What We Offer We provide a competitive remuneration package, a stable schedule, and opportunities for growth and development.