Are you looking for a challenging role that will allow you to develop your skills and grow as a professional? Do you have a strong passion for helping others and providing top-notch customer support? We are seeking a skilled Technical Support Associate to join our team. In this role, you will be responsible for collaborating with companies from Latin America, providing technical support, working with confidential information, and aiming to resolve issues on the first interaction. Requirements - An English speaker (B2) level 80% and Portuguese (C1) level 90%, who's empathetic, responsible, and proactive. - A good listener who likes helping others to resolve issues on the first interaction. - Minimum 2 years of experience in customer service, IT, Web Tech Support, and PIXEL and API. You will enjoy working in a dynamic environment where no two days are the same. You will have the opportunity to work with different cultures, learn new things, and grow as a professional. We offer a competitive salary, hiring bonus, guaranteed bonus, relocation bonus, housing for 1 year, prepaid insurance, schedule Monday to Friday from 8:00 - 17:00, weekends off, 40 hours a week, growth opportunities, paid training, indefinite term contract, career development programs, coworkers fund, volunteering program, and many other benefits. Join us and become part of the world's largest interactions team!