Job Title: Business Transformation Consultant We are on an ambitious journey to leverage innovative technologies which accelerate our business growth and reduce our cost to serve. To achieve this, we are driving a strategic programme to optimize our service delivery model which will require improvements to our technology and ways of working. This includes Implementations of new core delivery ERPs and Workflow implementations, Automations via RPA and IDP, operational processes changes and optimization of our organisational construct. - Lead E2E projects/workstreams to implement new technologies, including core delivery ERPs, other innovative technologies, Workflow tool and Automations via RPA and/or IDP, new processes and internal controls - Apply PM methodologies to run projects which delivers within quality, time and cost constraints - Deploy effective change management techniques to influence, train and guide operational teams - Provide regular, accurate and appropriate reporting to the different stakeholders utilizing business knowledge of Data & Insights tools - Act as a subject matter expert for Data & Insights on regional level with exposure to Managing Directors and C-Suite executive This role will be based in Bogota, Colombia and report to the Senior Manager, Operations & Technology. Key Responsibilities: Manage complex projects which delivers within quality, time and cost constraints - Lead and control the execution of the program through: analysis, design, implementation, hyper-care and benefits realisation phases - Assess, plan and supervise the projects related to new systems, workflow tool and RPA implementations - Identify, mitigate and manage, programme related risks - Embed quality review and governance in all activities - Provide effective reporting on programme benefits, progress, risks and issues - Lead governance meetings Act as a subject matter expert for Data & Insights on regional level with exposure to Managing Directors and C-Suite executive Partner with global Digital Operations to improve digital aspects of business Requirements: Experience & Skillset: 3+ years experience in complex projects/programs, involving ERP system, process, or organizational change - Strong communication skills with/influencing stakeholders and leadership - Exceptional organisation skills - Using analytical and problem solving skills - Exceptional written and spoken English - Advanced MS Excel/PowerBi skills - Analytically driven with strong computational skills Qualifications - Degree in Economics, Engineering, Computer Science or Business related subject