We are seeking a skilled professional to join our team as an IT Operations Specialist. This role will involve managing local device inventory, Google Workspace administration, MDM implementation, and ongoing maintenance in Colombia. Key Responsibilities: - Manage the procurement, deployment, physical security, and management of employee devices in Colombia. - Respond to incoming IT tickets in Jira, working on issues from inception to completion. - Contribute to working down assigned items in our existing Jira backlog of initiative-based elements. - Maintain technical awareness regarding our large application stack and convey this information accurately to the engineering team. - Procure and provision hardware and software requests as assigned. - Conduct IT onboarding training for new hires and process IT-focused employee termination responsibilities. - Assist with IT audit work on access control history and quarterly software vendor audits. Requirements: - Fluency in English. - Ability to work remotely or in-office when required, based in Bogotá, Colombia. - 2-6 years of experience in IT Operations. - Team-oriented mindset, excellent communication skills, and patience. - High aptitude in cloud-based productivity suite administration, macOS device management, and enterprise endpoint security platforms. Why Join Us? We offer a dynamic work environment, opportunities for growth and development, and a chance to be part of a revolutionary team transforming the shopping experience beyond payments.