Direct message the job poster from Auxis Sr IT Recruiter Specialist | IT Recruitment | Talent Acquisition | Technical Recruiter | HR Consulting We are seeking a Resident Services Coordinator to support our property management team with excellent customer service, communication, and administrative support. This position is ideal for someone with a pleasant, solutions-oriented attitude and a professional communication style to assist residents and tenants via phone and email. The role primarily supports residential property management operations. Responsibilities: - Respond to resident inquiries and concerns via phone and email in a courteous, empathetic, and professional manner. - Assist in resolving issues related to maintenance requests, property access, storage units, and other tenant-related matters. - Coordinate follow-ups with property management and maintenance teams to ensure timely resolution of reported issues. - Maintain records of resident communication and update property management systems accordingly. - Perform general clerical and administrative tasks, such as data entry, appointment scheduling, and document organization. - Provide support to multiple property management clients as needed. Requirements: - Strong verbal and written communication skills in English. - Excellent interpersonal skills and a friendly, solution-driven personality. - Ability to handle sensitive or escalated resident concerns with patience and professionalism. - Strong organizational and clerical skills. - Comfortable working remotely and independently. - Must be available to work US Eastern Time business hours. Seniority level - Seniority level Associate Employment type - Employment type Full-time Job function - Job function Administrative and Customer Service - Industries IT Services and IT Consulting, Administrative and Support Services, and Nursing Homes and Residential Care Facilities Referrals increase your chances of interviewing at Auxis by 2x Sign in to set job alerts for “Property Management Specialist” roles. Property Manager - Short-Term Rentals (Remote) Remote Bookkeeper - US Real Estate / Property Management Industry Full-Time Appointment Setter - Property Management Industry (Remote) We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr Required Skill Profession Gestión De Plantas, Instalaciones Y Centros