Senior Engagement Manager , Professional Services JobID: 2949400 | Amazon Web Services Colombia S.A.S. The Amazon WebServices Professional Services (ProServe) team is seeking a highlyskilled and versatile Engagement Manager (EM) to join our team andlead the delivery of complex cloud solution projects. In this roleyou will combine technical expertise with strong project leadershipskills to drive successful implementations of AWS-based solutionsfor our clients. You will bridge business requirements withtechnical solutions, facilitating technical discussions andensuring alignment with customer objectives. Applying AWSframeworks like Well-Architected and Cloud Adoption Framework whiledemonstrating technical credibility across diverse stakeholders,you will distill customer needs into clear technical requirements,decompose complex problems, and make informed trade-off decisionsconsidering performance, scalability, security, and businessimpact. Possessing strong technology and program/project managementexperience, you will validate technical solutions against businessgoals, recognize when additional technical evaluation is needed,and manage technical risks. You will be expected to achieve andmaintain relevant AWS certifications, develop domain-specificexpertise, and effectively communicate technical concepts to bothtechnical and business audiences. As you progress, you’ll leadincreasingly complex technical projects, shape cross-organizationaltechnical strategies, and establish best practices in your domain. In this role you will apply your management and leadershipcapabilities to successfully execute project plans, proactivelyidentify and manage risks, resolve issues, escalate whenappropriate, and drive projects to successful completion, whileexceeding customer expectations. Key job responsibilities As anexperienced technology program/project manager, you will beresponsible for: 1. Leading and managing complex cloud migrationand implementation projects 2. Leveraging comprehensive knowledgeof AWS services, architectures, and best practices to guidetechnical decisions and strategic planning 3. Bridging businessrequirements with technical solutions, facilitating engineeringdiscussions and ensuring alignment with customer objectives 4. Distilling customer needs into clear technical requirements and mapthem to business objectives 5. Decomposing complex technicalproblems into actionable, deliverable solutions 6. Contributing totechnical documentation and define documentation standards BASICQUALIFICATIONS - 5+ years of experience in cloud computing,preferably with AWS. - 5+ years experience in project management oftechnical programs - Bachelor's degree in Computer Science,Engineering, related field, or equivalent experience - Ability toconvey complex technical concepts to both technical and businessaudiences. - Demonstrates strong written and verbal communicationskills in Spanish and English. PREFERRED QUALIFICATIONS - Activeproject management certification (PMI-PMP, CSM, SAFE) - AWSexperience and certifications (AWS Certified Solutions Architect -Associate) - Excellent communication and presentation skills, withexperience preparing project communications and presenting todiverse audiences. - Proven success managing multiple stakeholdersin complex enterprise environments, with ability to recognize andadapt to team dynamics, cultural nuances, and varying operatingstyles. - Demonstrates ability to present to C-level executives andtechnical experts, driving discussions on best practices, projectmanagement, and risk mitigation. - Experience in technicalproblem-solving - Demonstrates ability to successfully managemultiple and concurrent projects and/or customers Amazon iscommitted to a diverse and inclusive workplace. Amazon is an equalopportunity employer and does not discriminate on the basis ofrace, national origin, gender, gender identity, sexual orientation,protected veteran status, disability, age, or other legallyprotected status. #J-18808-Ljbffr