About winona: winona is one of the leading telemedicine companies providing hrt for women in menopause. we've built all of our technology in house including an ehr, patient care admin system, patient portal, website, marketing technology etc. winona has two compounding pharmacies and a team of in house physicians providing world-class care via a fully vertically integrated business model. about the role: we are looking for a dedicated and proactive patient care services representative to join our team. in this full-time position, you will act as a liaison, accurately and efficiently providing product and service information, answering questions, and resolving any emerging customer problems. seniority level: entry-mid level responsibilities: serve as a facilitator between the patient and the company, ensuring a seamless experience. answer questions about the company, offering accurate information about our products and services. deliver information about the product. ensure patient satisfaction and maintain professional patient support. handle patient complaints and identify the appropriate response and strategy to solve customers' issues as quickly as possible. keep records of patient interactions, process patient accounts, and file documents. take the extra mile to engage with patients. stay updated with products, policies, and services to provide informed support. requirements: experience working in a medical-related job. excellent english communication and writing skills. english proficiency must be at c1 or c2. strong customer service experience. hands-...
About winona: winona is one of the leading telemedicine companies providing hrt for women in menopause. we’ve built all of our technology in house including an ehr, patient care admin system, patient portal, website, marketing technology etc. winona has two compounding pharmacies and a team of in house physicians providing world-class care via a fully vertically integrated business model. about the role: we are looking for a dedicated and proactive patient care services representative to join our team. in this full-time position, you will act as a liaison, accurately and efficiently providing product and service information, answering questions, and resolving any emerging customer problems. seniority level: entry-mid level responsibilities: serve as a facilitator between the patient and the company, ensuring a seamless experience. answer questions about the company, offering accurate information about our products and services. deliver information about the product. ensure patient satisfaction and maintain professional patient support. handle patient complaints and identify the appropriate response and strategy to solve customers' issues as quickly as possible. keep records of patient interactions, process patient accounts, and file documents. take the extra mile to engage with patients. stay updated with products, policies, and services to provide informed support. requirements: experience working in a medical-related job. excellent english communication and writing skills. english proficiency must be at c1 or c2. strong customer service experience. hands-on experienc...
About winona: winona is one of the leading telemedicine companies providing hrt for women in menopause. we’ve built all of our technology in house including an ehr, patient care admin system, patient portal, website, marketing technology etc. winona has two compounding pharmacies and a team of in house physicians providing world-class care via a fully vertically integrated business model. about the role: we are looking for a dedicated and proactive patient care services representative to join our team. in this full-time position, you will act as a liaison, accurately and efficiently providing product and service information, answering questions, and resolving any emerging customer problems. seniority level: entry-mid level responsibilities: serve as a facilitator between the patient and the company, ensuring a seamless experience. answer questions about the company, offering accurate information about our products and services. deliver information about the product. ensure patient satisfaction and maintain professional patient support. handle patient complaints and identify the appropriate response and strategy to solve customers' issues as quickly as possible. keep records of patient interactions, process patient accounts, and file documents. take the extra mile to engage with patients. stay updated with products, policies, and services to provide informed support. requirements: experience working in a medical-related job. excellent english communication and writing skills. english proficiency must be at c1 or c2. strong customer service experience. hands-on experienc...
About winona: winona is one of the leading telemedicine companies providing hrt for women in menopause. we’ve built all of our technology in house including an ehr, patient care admin system, patient portal, website, marketing technology etc. winona has two compounding pharmacies and a team of in house physicians providing world-class care via a fully vertically integrated business model. about the role: we are looking for a dedicated and proactive patient care services representative to join our team. in this full-time position, you will act as a liaison, accurately and efficiently providing product and service information, answering questions, and resolving any emerging customer problems. seniority level: entry-mid level responsibilities: serve as a facilitator between the patient and the company, ensuring a seamless experience. answer questions about the company, offering accurate information about our products and services. deliver information about the product. ensure patient satisfaction and maintain professional patient support. handle patient complaints and identify the appropriate response and strategy to solve customers' issues as quickly as possible. keep records of patient interactions, process patient accounts, and file documents. take the extra mile to engage with patients. stay updated with products, policies, and services to provide informed support. requirements: experience working in a medical-related job. excellent english communication and writing skills. english proficiency must be at c1 or c2. strong customer service experience. hands-on experience in ...
About winona: winona is one of the leading telemedicine companies providing hrt for women in menopause. we’ve built all of our technology in-house including an ehr, patient care admin system, patient portal, website, marketing technology, etc. winona has two compounding pharmacies and a team of in-house physicians providing world-class care via a fully vertically integrated business model. about the role: we are looking for a talented and passionate senior graphic designer to join our company. in this full-time position , you will contribute to creating visually stunning and impactful digital campaigns that drive results for our company. you’ll have the opportunity to choose your hours and work and learn with a team of world-class engineers and designers through a commitment to team collaboration, communication, and product quality. this position requires working a fixed us schedule, with standard hours from 9:00 am to 5:00 pm (est). seniority level: senior level responsibilities: develop visual concepts, graphics, and layouts for digital advertising campaigns. collaborate with cross-functional stakeholders to understand project requirements and objectives. present design concepts and ideas to internal teams, and incorporate feedback into final designs. ensure that all designs meet the company standard and align with project briefs and brand guidelines. stay up-to-date with the latest design trends and strategies, integrate new resources/techniques where needed. requirements: 5 years of experience in digital graphic design or related field. proven experience as a digital de...
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