Bilingual medical call center representative bilingual medical call center representative we are seeking a friendly, organized, and bilingual call center representative to join our team. in this role, you will be responsible for efficiently booking patient appointments and managing inquiries in a courteous and professional manner. the ideal candidate will have prior experience in a healthcare setting and be fluent in both english and spanish. responsibilities: promptly answer incoming calls, providing exceptional service to patients. schedule, reschedule, and cancel patient appointments accurately using our electronic scheduling system. verify and update patient information, including insurance details. clearly communicate appointment details, preparation instructions, and follow-up requirements. address patient inquiries and concerns, escalating complex issues when necessary. maintain confidentiality and compliance with hipaa regulations. deliver excellent customer service to ensure patient satisfaction. requirements: proven experience in a healthcare environment, specifically with patient scheduling. fluency in english and spanish, with strong verbal and written communication skills. proficiency with scheduling software and general computer applications. strong organizational skills and the ability to multitask effectively. professional phone demeanor and strong interpersonal skills. familiarity with medical terminology and insurance processes is preferred. ability to work independently and collaboratively within a team. willingness to align work schedule with eastern sta...
1 week ago be among the first 25 applicants get ai-powered advice on this job and more exclusive features. virtu medical is seeking a full stack senior software engineer who will be a key contributor to designing, developing, and improving web applications in the medical field. in this role, you will contribute to the overall development and implementation of front and back-end software applications. the role requires strong technical experience in developing scalable data platforms. you will have the opportunity to work on multiple layers of the stack, ranging from customer-focused user experience and working with big data. you will collaborate with team members in virtu medical to build full-stack web applications using the latest technologies in an agile environment. responsibilities collaborated with other team members to prototype, design, and maintain software web applications. used container-based tools to develop highly scalable cloud-based microservices. full-stack application development using technologies and languages such as c#, azure, and .net core . embrace and institute best practices and coding standards (e.g., code reviews and integration tests) within the team. participate in technical meetings and contribute to next-generation software design. enhance the ci/cd pipelines, tools, and engineering processes used to build, test, deploy, and monitor the product. troubleshoot coding issues. qualifications: experience with microsoft’s .net core framework experience with asp.net core and mvc strong background with object-oriented programming using c# . experienc...
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