I’m helping mini office find a top candidate to join their team full-time for the role of operations specialist. the fixer'. build and deliver inspiring workspaces, solve real-world problems, and thrive in a fast-paced, purpose-driven team. ” compens...
Job description what you’ll be doing: acting as the first point of contact for our customers & partners; managing incoming tickets within service levels to ensure customer satisfaction; working to resolve issues, questions, and requests self-sufficiently where possible; analysing markup language and application logs to aid the development team in eliminating product bugs; collaborating across functional areas to address customers’ needs as their champion. qualifications what you’ll bring: at least a bachelor's degree or equivalent work experience. 5+ years of experience in a technical customer service role across it industry/ complex product. customer service mentality. you thrive on helping customers. when issues arise, you see the potential to make something great out of it. you never back down and always strive to reach the best possible solution for your customers. great organizational skills. the ability to balance your personal backlog against new work and special projects that will help grow your career. you have excellent attention to detail and time management. technical affinity. you are comfortable using excel, learning new software, and can understand html or xml. experience working with e-commerce software and/or erps is a plus. communication skills. you speak and write fluently in english. dutch and/or german are a plus. you easily understand customer needs and know how to look for the ‘question behind the question’. who we are: so, what does it mean to be a part of the sana commerce team? at sana commerce, our values guide how we work, collaborate, and d...
Job description close deals that keep the world’s wi-fi performing flawlessly named a global leader in wireless networking , ekahau is trusted by fortune 500s and critical infrastructures across industries. as our client, they develop award-winning wi-fi design and optimization tools used in hospitals, stadiums, airports, and more. they don’t just set the industry standard—they define it. now, they’re looking for top talent in latam to fuel their next phase of growth. if you’re ready for a global career with real impact, this is your opportunity to make your mark. job description become our client’s inside sales representative and drive revenue growth by acquiring new customers through strategic channel partnerships across latam. you'll own the full sales cycle, from prospecting to closing, while collaborating closely with reseller partners to identify opportunities, meet customer evaluation needs, and deliver mutual success. job overview employment type: indefinite term contract shift: 9:00 am – 6:00 pm (est) work setup: remote / work from home your daily tasks customer acquisition & pipeline development identify, engage, and acquire new customers through collaboration with latam channel partners uncover and develop net-new sales opportunities with partners to build a robust pipeline cultivate strong relationships with partner sales representatives to drive co-selling and collaboration sales cycle management manage the full sales cycle, including prospecting, discovery, qualification, proposal development, negotiation, and closing coordinate with resell...
Company description our mission at palo alto networks everything starts and ends with our mission: being the cybersecurity partner of choice, protecting our digital way of life. our vision is a world where each day is safer and more secure than the one before. we are a company built on the foundation of challenging and disrupting the way things are done, and we’re looking for innovators who are as committed to shaping the future of cybersecurity as we are. our approach to work we lead with flexibility and choice in all of our people programs. we have disrupted the traditional view that all employees have the same needs and wants. we offer personalization and offer our employees the opportunity to choose what works best for them as often as possible - from your wellbeing support to your growth and development, and beyond! at palo alto networks, we believe in the power of collaboration and value in-person interactions. this is why our employees generally work from the office three days per week, leaving two days for choice and flexibility to work where you feel most effective. this setup fosters casual conversations, problem-solving, and trusted relationships. while details may evolve, our goal is to create an environment where innovation thrives, with office-based teams coming together three days a week to collaborate and thrive, together! job description your career you will center your role on partners relationship management to achieve measurable results in increased revenue, market share, and depth within each partner sales team. your success in this role will span the c...
Market manager the market manager’s primary responsibility in their assigned territory is to initiate, develop and maintain a high quality portfolio of hotel products (i.e. relevant, attractive and competitive) for expedia’s fast-growing global customer base. in doing so, market managers will also continuously work with their hotel partners to help them maximize the production potential from their participation in the expedia marketplace by smartly utilizing the power of expedia groups unique data insights, marketing, distribution and revenue management toolset. what you’ll do: consistently leveraging data specific to their market available in our systems, expedia’s proprietary market insights and activity prioritization dashboard, and leveraging their local market knowledge, market managers will: build and progressively expand their portfolio of local hotel partners by introducing prospective high potential partners to expedia’s global value proposition and facilitating their onboarding process develop and sustain strong partner relationships by providing relevant data insights and superior support services to hotel partners (revenue management advice, marketing opportunities on the expedia marketplace) ensure that their partner hotels’ product (content, rates and availability) is consistently optimized and competitive on the expedia group sites to maximize customer conversion secure additional inventory over high demand and compression periods to satisfy customers’ pressing needs secure seasonal deals, evergreen and dynamic promotions within the guidelines set by manageme...
At amazon web services (aws) we are inventing the future of computing with a team of builders who try new things and dream big dreams. our web services provide a platform for it infrastructure in-the- that is used by hundreds of thousands of developers and businesses around the world. ten years ago, we couldn’t have imagined how far we would come. now we’re inventing for the next ten years and beyond. but it is still day 1 for us, and we are looking for curious people to be part of our diverse teams of thinkers, testers, and doers. our solutions architects team is seeking candidates to join our aws team in bogotá - colombia, with a variety of skills to help shape and deliver on our strategy for our global customers and partners. as a solutions architect, you will be on the front line of helping customers succeed using aws technologies, linking technology with measurable business value for organizations ranging from start-ups to large, enterprise customers. you will be a trusted customer advocate, helping our partners understand advanced -based solutions and how to migrate existing workloads to the . aws sales, marketing, and global services (smgs) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector. the aws global support team interacts with leading companies and believes that world-class support is critical to customer success. aws support also partners with a global list of customers that are building mission-critical applications on top of aw...
Job description your career the account manager partners with our customers to secure their entire digital experience. you’re motivated by the desire to solve critical challenges facing our customer’s secure environment, so you’re prepared to connect them with a solution for every stage of threat prevention. this role is a significant driver of company revenue and growth. as an experienced and dynamic sales professional, you’re responsible for leading and driving sales engagements. we know the sase opportunity is massive. our solutions are best-in-breed and customers need a trusted cybersecurity partner who can create a truly zero trust based security architecture. our customers are looking to us to create critical transformations and our portfolio of solutions will help us do that. your impact you will drive and orchestrate complex sales cycles and work with our internal partners and teams to best serve the customer your consultative selling experience will identify business challenges and create solutions for prospects and our customers understand the competitive landscape and customer needs so you can effectively position the portfolio of palo alto networks solutions create clear goals and complete accurate forecasting through developing a detailed territory plan leverage prospect stories to create a compelling value proposition with insights into value for that specific account stay updated on industry news and trends, and how they affect palo alto networks products and services travel as necessary within your territory, and to company-wide meetings qualifications ...
Job description and responsibilities technical solutions consultant, is a vital role within our company, acting as the main technical liaison for cybersource’s clients, whether merchants, acquirers, or payment facilitators. cybersource is part of visa acceptance solutions, and you as technical solutions consultant, will be responsible for owning the technical aspects of the service implementation and on the assistance to clients in production, ensuring optimal functioning. the technical solutions consultant is also responsible for fostering the client relationship working alongside the designated account manager to continuously develop and strengthen the relationship with their designated accounts. should a client encounter any cybersource related concerns, the technical solutions consultant would address the issue, or help drive the incident to a resolution. responsibilities serve as the primary technical point of contact for assigned clients, maintaining strong relationships, and ensuring client satisfaction. partner with sales to build relationships with technical and business contacts across the account portfolio. conduct regular business performance review of live merchants and partners. proactively monitor client accounts, identifying any technical issues or challenges, and working closely with all stakeholders to resolve them in a timely manner. manage and troubleshoot escalated technical problems, interfacing with product development, product management and operations teams. provide technical training and support to clients, helping them maximize the value of the co...
Overview microsoft’s mission is to empower every person and organization on the planet to achieve more. if you join the m365 core design studio, you will help contribute to this mission by designing world-class ai and cloud-driven experiences across m365 apps that empower our diverse and global enterprise user base. this work involves building upon classic interaction design as well as pioneering new ways to interact with product through ai. you will help to deliver deep customer value across m365 products inclusive of windows, edge, copilot and our core productivity suite. m365 core design studio fosters a healthy incubation culture that embraces ambiguity, moves with agility, and emphasizes human value at the center of all product thinking. we seek candidates that champion inclusiveness and deep collaboration through curiosity, compassion, and humility. as a senior designer, you will help in envisioning and executing product direction in your area. you will use your passion, professionalism, and creativity to create unique, fresh, and innovative product solutions across our product suite. you are someone who thrives in cross-discipline partnerships, truly values the importance of cooperation, and can work across multiple virtual teams to create compelling product experiences. you are comfortable working in an emerging and agile product landscape, using your design, communication, and critical-thinking skills to carve out clarity and deliver world-class human-centric products. qualifications required qualifications: 5-7 years of hands-on interaction design experience for l...
Position summary the red hat sales team is looking for an associate principal openshift specialist solution architect to join us in são paulo, brazil. in this role, you’ll leverage your expertise with containerization, virtualization, and cloud infrastructure technologies to help red hat customers derive business value from their openshift environment. you will have a passion for open source and a deep understanding of business processes and it problems faced at the enterprise level, to identify and create innovative solutions. you'll also need excellent communication and people skills as you'll be a crucial part of the first in-depth experience our customers have with red hat. in this role, you will work directly with our customers to understand their technical and business goals in order to design the appropriate solutions utilizing red hat technologies. you'll run live demonstrations, workshops, and proofs of concept around our red hat offerings to educate customers on their capabilities and help them to design new and innovative solutions to address their challenges. this position can also be hired in any of the following spanish speaking countries where red had has a subsidiary: colombia, mexico, argentina or chile. what you will bring present red hat openshift technology and solutions to customers and partners, addressing complex requirements, designing value-driven architectures, and explaining the value of these solutions to guide red hat openshift sales. gain deep understanding of customer business and it environments and serve as an advocate for customer prior...
Agente de call center bilingÜe (no se requiere experiencia)-dos días de des ¡iqor estÁ en bÚsqueda de tu talento! estamos en búsqueda de personal bilingÜe para atender una linea de llamadas de servicio al cliente para una empresa en estados unidos. te comparto los datos para que sepas qué te ofrecemos: la remuneración es de 2.525.000 cop + prestaciones de ley + bono de 10% por cumplimiento de métricas. los horarios son lunes a domingo con una disponibilidad de 5:00 am a 11:00 pm. (en este rango de tiempo se establece tu horario laboral). 45 horas laborales semanales por lo que tendrías dos días libres a la semana rotativos. el contrato es a tÉrmino indefinido , con pagos quincenales. esta vacante es presencial en el centro comercial viva envigado. beneficios: descuentos en el cc viva envigado. plan de referidos (hasta un millón de pesos por referido). plan carrera. seguro de vida y emergencias metlife. transporte para todos aquellos colaboradores que salgan después de las 11:00 pm. about iqor: iqor is a managed services provider of customer engagement and technology-enabled bpo solutions. with 35,000 employees in 9 countries, we partner with many of the world's best-known brands to deliver aftermarket product and customer support solutions that span the consumer value chain, from customer care and receivables management to product diagnostics and repair services.our award-winning technology, logistics, and analytics platforms enable us to measure, monitor, and analyze brand interactions, improve business processes, and find operational ...
The amazon web services professional services (proserve) team is seeking an experienced proserve cloud architect (pca) to join our team at amazon web services (aws). in this role, you'll work closely with customers to understand their technical requirements and business objectives, designing and implementing tailored cloud solutions. you'll be a key player in the pre-sales process, providing technical expertise and guidance throughout the customer's cloud journey. in this role, you'll be responsible for creating and leading the solution design to address customer business outcomes (cbo). operating as the conduit between proserve account executives and our shared delivery teams (sdt), you’ll ensure proposed solutions are realistic, achievable, and optimize proserve and/or our partners to maximize cbos. as a pca you are a trusted advisor to our customers, providing guidance on industry trends, emerging technologies, and innovative solutions to address customer challenges. as a technical sme, you will share knowledge within the organization, through mentoring, training, creation of reusable artifacts and process improvements. your experience in designing technical solutions within the technology/consulting sector, will equip you with the ability to architect complex, scalable, and secure solutions tailored to meet the specific needs of each customer, translating technical concepts into business value. your success as a pca will be linked to impacting the signing of sows, and the successful implementation of solutions which achieve cbos while exceeding customer satisfaction (cs...
Experienced frontend engineer (angular)experienced frontend engineer (angular)apply locations colombia - medellin time type full time posted on posted 30+ days ago job requisition id jr100760about usat blankfactor, we are dedicated to engineering impact. we are passionate about creating value by building best-in-class tech solutions for companies looking to transform, innovate, and scale. in every project, we aim to deliver work that moves the needle and drives measurable outcomes for our partners and clients. our full-stack development, data engineering, digital product, and enterprise ai solutions cater to a range of industries, including payments, banking, capital markets, and life sciences.we are headquartered in miami, florida, have offices in bulgaria and colombia, and are rapidly expanding our global footprint. our culture of engineering excellence, technical expertise, and care for both our clients and our talented workforce has made us one of the fastest-growing companies in america.what you will dowe are looking for an experienced frontend angular engineer who will be responsible for designing, developing, and maintaining robust and scalable web applications. you will work closely with cross-functional teams, including designers, product managers, and other engineers, to deliver high-quality software solutions. the ideal candidate will have a deep understanding of modern web development technologies, strong problem-solving skills, and a passion for creating exceptional user experiences.responsibilitiesdesign, develop, and maintain web applications using typescript...
Coupa makes margins multiply through its community-generated ai and industry-leading total spend management platform for businesses large and small. coupa ai is informed by trillions of dollars of direct and indirect spend data across a global network of 10m+ buyers and suppliers. we empower you with the ability to predict, prescribe, and automate smarter, more profitable business decisions to improve operating margins. why join coupa? pioneering technology: at coupa, we're at the forefront of innovation, leveraging the latest technology to empower our customers with greater efficiency and visibility in their spend. collaborative culture: we value collaboration and teamwork, and our culture is driven by transparency, openness, and a shared commitment to excellence. global impact: join a company where your work has a global, measurable impact on our clients, the business, and each other. learn more on life at coupa blog and hear from our employees about their experiences working at coupa. the impact of lead solution architect to coupa: this is an outstanding opportunity to join a high-growth organisation in a key role where you can impact and fuel your career development. our professional services teams work closely with coupa customers, partners and internal product management to implement the most valuable solutions for our customers. as experts in supplier risk and performance management processes, your main goal is to support the design, implementation and deployment of our products, to deliver best practice solutions and to ensure customer success, all while driving ...
Experienced frontend engineer (angular) experienced frontend engineer (angular) apply locations colombia - medellin time type full time posted on posted 30+ days ago job requisition id jr100760 about us at blankfactor, we are dedicated to engineering impact. we are passionate about creating value by building best-in-class tech solutions for companies looking to transform, innovate, and scale. in every project, we aim to deliver work that moves the needle and drives measurable outcomes for our partners and clients. our full-stack development, data engineering, digital product, and enterprise ai solutions cater to a range of industries, including payments, banking, capital markets, and life sciences. we are headquartered in miami, florida, have offices in bulgaria and colombia, and are rapidly expanding our global footprint. our culture of engineering excellence, technical expertise, and care for both our clients and our talented workforce has made us one of the fastest-growing companies in america. what you will do we are looking for an experienced frontend angular engineer who will be responsible for designing, developing, and maintaining robust and scalable web applications. you will work closely with cross-functional teams, including designers, product managers, and other engineers, to deliver high-quality software solutions. the ideal candidate will have a deep understanding of modern web development technologies, strong problem-solving skills, and a passion for creating exceptional user experiences. responsibilities design, develop, and maintain web applications usin...
Didi global inc. is the world’s leading mobility technology platform. it offers a wide range of app-based services across markets including asia-pacific, latin america and africa, including ride hailing, taxi hailing, chauffeur, hitch and other forms of shared mobility as well as auto solutions, food delivery, intra-city freight, and financial services. didi provides car owners, drivers, and delivery partners with flexible work and income opportunities. it is committed to collaborating with policymakers, the taxi industry, the automobile industry and the communities to solve the world’s transportation, environmental and employment challenges through the use of ai technology and localized smart transportation innovations. didi strives to create better life experiences and greater social value, by building a safe, inclusive and sustainable transportation and local services ecosystem for cities of the future. cx ibg (our international customer experience area ;]) is a key to deliver a great journey to all customers. our team is dynamic, multicultural, diverse and full of passionate people whose mission is to deliver a wow service to our clients all over the world. the cx global strategy senior analyst will work together with the cx senior leadership to help defining the cx global strategy, contribute in innovative and structured projects on the department all over the world. we seek for a proactive individual with strong analytical and communication skills who can deeply analyze data, formulate and test hypotheses, generate key insights, design and implement initiatives, and c...
Neoris is a digital accelerator that helps companies enter the future, having 20 years of experience as digital partners of some of the largest companies in the world. we have more than 4,000 professionals in 11 countries, with our multicultural startup culture where we cultivate innovation, continuous learning to create high-value solutions for our clients. we are looking for bilingual react developer . main responsibilities: develops, tests, deploys, and maintains software, with a clear understanding of the value the software is to provide; takes on new opportunities and tough challenges with a sense of urgency, high energy and enthusiasm; consistently achieves results, even under tough circumstances; develops test suites (functional, destructive, etc) to enable success, rapid deployment of code to production; takes a broad view when approaching issues; using a global lens. learns through successful and failed experiment when tackling new problems; actively seeks ways to grow and be challenged using both formal and informal development channels. collaborates with other team members in agile processes; creates new and better ways for the organization to be successful; works the product team to ensure user stories are valuable, developer ready, easy to understand and testable; delivers multi-mode communications that convey a clear understanding of the unique needs of different audiences; adapts approach and demeanor in real time to match the shifting demands of different situations; relates openly and comfortably with diverse groups of people. helps grow junior engineers by...
About taskus: taskus is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its clients represent, protect and grow their brands. leveraging a cloud-based infrastructure, taskus serves clients in the fastest-growing sectors, including social media, e-commerce, gaming, streaming media, food delivery, ride-sharing, hitech, fintech, and healthtech. the people first culture at taskus has enabled the company to expand its workforce to approximately 45,000 employees globally.presently, we have a presence in twenty-three locations across twelve countries, which include the philippines, india, and the united states. it started with one ridiculously good idea to create a different breed of business processing outsourcing (bpo)! we at taskus understand that achieving growth for our partners requires a culture of constant motion, exploring new technologies, being ready to handle any challenge at a moment’s notice, and mastering consistency in an ever-changing world. what we offer: at taskus, we prioritize our employees' well-being by offering competitive industry salaries and comprehensive benefits packages. our commitment to a people first culture is reflected in the various departments we have established, including total rewards, wellness, hr, and diversity. we take pride in our inclusive environment and positive impact on the community. moreover, we actively encourage internal mobility and professional growth at all stages of an employee's career within taskus. join our team today and experience firsthand ...
Job title devops engineer about our business: amadeus is the leading technology company dedicated to the global travel industry. we are present in 190+ countries and employ more than 16,000 people worldwide. our solutions enrich travel for billions of people every year. we work together with our customers, partners and other players in the industry to improve business performance and power better journeys through travel technology. our navitaire business units are proven innovators in the travel industry shaping the way the world thinks about travel. with more than 50 customers worldwide, including many of the world’s most successful hybrid and low-cost airlines, navitaire offers a unique opportunity to make a large impact on the world of travel. navitaire is evolving our portfolio of hosted services towards a next-generation modern airline retailing platform aligned to industry offer and order retailing concepts. this transformation is founded in principles of customer-centric value delivery, and driven by cloud-first modern engineering practices. we are looking for talented and motivated people with a passion to innovate, collaborate, and learn together to join our team that will shape the evolution of our platform. summary of the role: we are seeking a highly motivated and skilled devops engineer to join our modernization team. in this role, you will beworking as a member of the core modernization team, responsible for build, deployment, and automation of the platform, and capabilities within the platform. candidate will have hands-on experience working in a microservice...
Press tab to move to skip to content link select how often (in days) to receive an alert: create alert select how often (in days) to receive an alert: diversity - innovation - caring - global collaboration - winning spirit - high performance at boston scientific, we offer opportunities to work with diverse, high-performing teams on important health industry challenges. with access to the latest tools, information, and training, we support your skills and career development, regardless of your ambitions. purpose: this role involves developing and adopting therapies in the andean region (colombia & ecuador). it partners with product marketing to design and execute a therapy development plan aligned with boston scientific's strategic priorities and the cardiology division. the role ensures the territory meets portfolio strategy and sales objectives. functions: market assessment: collaborate with product marketing to gather kol feedback, validate assumptions, and support customer targeting, segmentation, and messaging. define requirements for market development programs to support new technology introductions. lead market therapy analysis for modern pci, focusing on calcium portfolio, competitors, behavior patterns, pricing, clinical data, and objection management. identify key accounts, healthcare professionals, and issues impacting product use. classify their clinical needs and goals to determine how therapies can provide comprehensive healthcare solutions. identify patient journey and referral network opportunities for modern pci and calcium therapies, from referral sources...
Purpose & overall relevance for the organization: responsible for e2e managing of a project to develop a process, product, technology, system, solutions, or services: from initiation to closure: responsible for gaining agreements on and achieving project objectives, balancing schedule, cost, quality and requirements. ensuring effective introduction of processes, products, technologies, systems, solution or services. manages the scope and requirements. manages the internal and external stakeholders. manages the business case execution and is a business partner focused on maximization of the added value for the business. manages projects ensuring execution is in line with project guidelines and directives. determines project risks, defines corrective action and drives the projects to closure. determines, allocates, and directs all project resources in accordance with guidelines. keeps abreast of developments in project management tools and processes (both internal and external). ensures compliance to company standards / policies/ rules/ procedures key responsibilities and general accountabilities: apply standard e2e approach in the transformation projects, to ensure the plan realization formulates the e2e transformation project plan, in accordance with the goals and timing, set by management; specifies the manning of the project, resources required, anticipated costs, risk assessment and quality standards to be used. controls the project budget and project progress, evaluates all project initiatives as to feasibility, costs/benefits and added value, takes corrective actions w...
Iqor is looking for your talent! we are looking for bilingual staff to answer a customer service call line for a company in the united states. what we offer you: the remuneration is 2,525,000 cop + legal benefits + 10% bonus for compliance with metrics. hours are monday through sunday with availability from 5:00 am to 11:00 pm. (your work schedule is set during this time range). 45 hours of work per week, which means you would have two rotating days off per week. the contract is for an indefinite term , with biweekly payments. this vacancy is available in person at the viva envigado shopping center. benefits: discounts at the viva envigado shopping center. referral plan (up to one million pesos per referral). career plan. metlife life and emergency insurance. transportation for all employees leaving after 11:00 pm. about iqor: iqor is a managed services provider of customer engagement and technology-enabled bpo solutions. with 35,000 employees in 9 countries, we partner with many of the world's best-known brands to deliver aftermarket product and customer support solutions that span the consumer value chain, from customer care and receivables management to product diagnostics and repair services.our award-winning technology, logistics, and analytics platforms enable us to measure, monitor, and analyze brand interactions, improve business processes, and find operational efficiencies that lead to superior outcomes for our partners across the customer and product life cycles....
Description you’re not the person who will settle for just any role. neither are we. because we’re out to create better care for a better world, and that takes a certain kind of person and teams who care about making a difference. here, you’ll bring your professional expertise, talent, and drive to building and managing our portfolio of iconic, ground-breaking brands. in this role, you’ll help us deliver better care for billions of people around the world. it starts with you. in this role, you will deliver across 5 key areas: crm vision & strategy – set an ambitious and clear product vision, strategy, and roadmap for the salesforce platform that is aligned and is in service of the sales and marketing teams strategy and needs. crm leadership & product lifecycle management - working in partnership with dts and regional commercial and crm teams to drive the delivery of the crm roadmap. crm solution consistency - drive towards one solution across regions to enable a more effective solution and enable quicker change. crm results and change management - responsible for setting and maintaining a crm roadmap that drives service business results and user adoption. product data strategy – with data at the heart of crm, ensure the platform can capture, understand, act, and learn from high-quality data to continuously improve product and business results. as the ifp customer relationship management (crm) sales & marketing product manager, you bring your customer and product mindset to transform our b2b crm solution – solving customer problems in a way that works for the business. deliv...
Product & project management (technical) the consultant, technical solutions position resides in the client services organization. this role is tasked with supporting external and internal clients using visa digital products and services. these services include but are not limited to visa token service, visa installments, visa transaction controls, and visa click to pay. as a technical consultant you will be responsible for providing support during pre-and post-launch phases of integration projects engaging merchants, processors, fintech developers, and partners across the global enterprise, mid-market, and small business channels. this will include post launch escalation management integration operational in production environment. you will be expected to handle escalated support requests, working with cross functional teams inside and outside the client support services organization. as technical consultant, in coordination and under the guidance of senior consultants and management, you will also be expected to become a subject matter expert on relevant topics, a trainer and mentor for new team members hired in the organization. about visa token service: the visa token service is a security technology that replaces sensitive payment account information found on payment cards, such as the 16-digit account number, expiration date and security code, with a unique digital identifier that can be used to process payments without exposing actual account details. token service allows financial institutions, merchants and value-added partners to develop new payment and commerce p...
Join to apply for the director - tv and video insights role at ebiquity plc department: client success - north america location: colombia - remote description the insights specialism at ebiquity sits within our client success team. we find insights in data and make actionable recommendations that will add value to clients. the insights team does not just present the factual data, they provide answers to the "so what?" and "why?" that empowers clients to take even more control of their media investments. we are thought leaders in our area of specialism and are called upon to help craft client point of view communications and industry thought leadership. our subject matter expertise, enabling the insights we provide, is our point of difference in the market and our core strength. it is the reason we are the global leader in media consultancy. the opportunity & impact as a tv & digital video insights director, you will lead key client projects and relationships by balancing our product solutions with integrated video trends to create an innovative narrative. this is an opportunity to be a trusted media advisor as the video landscape in latin america evolves. you will lead by example and manage your growth alongside your direct report's growth overall and towards the insight specialism's role within the organization. this role will partner daily with client management internally and externally. this role will report directly into the head of insights, americas. beyond the day-to-day roles & responsibilities, you'll collaborate with our tv/video & digital insights americas team,...
Didi global inc. is the world’s leading mobility technology platform. it offers a wide range of app-based services across markets including asia-pacific, latin america and africa, including ride hailing, taxi hailing, chauffeur, hitch and other forms of shared mobility as well as auto solutions, food delivery, intra-city freight, and financial services. didi provides car owners, drivers, and delivery partners with flexible work and income opportunities. it is committed to collaborating with policymakers, the taxi industry, the automobile industry and the communities to solve the world’s transportation, environmental and employment challenges through the use of ai technology and localized smart transportation innovations. didi strives to create better life experiences and greater social value, by building a safe, inclusive and sustainable transportation and local services ecosystem for cities of the future. cx ibg (our international customer experience area) is a key to deliver a great journey to all customers. our team is dynamic, multicultural, diverse and full of passionate people whose mission is to deliver a wow service to our clients all over the world. the cx global strategy sr manager will work together with the cx senior leadership to define the cx global strategy, leading innovative and structured projects on the department all over the world. in this position, you will be responsible for developing strategic initiatives for the international cx team of didi chuxing, managing different stakeholders and analysing the best approach according to each business maturity...
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