(HLJ-122) BILINGUAL VIRTUAL MEDICAL RECEPTIONIST FOR AN

**job duties and responsibilities**: - answer all incoming calls and schedule appointments, redirect the calls, or keep messages - answer all the customers' questions and address their complaints - gather required information from patients and medical insurance providers - verify medical insurance benefits and submit insurance claims - prepare and manage outgoing mail - place supply orders when necessary - monitor and update records and files - provide general administrative support for the practice **job requirements and qualifications**: - fluency in english and spanish - experience and knowledge with medical insurance verification and submission of claims is a plus - knowledge of common online systems such as gsuite, ms office (especially excel and word), etc. - high school diploma - additional qualifications will be a plus **soft skills**: - critical thinking and problem-solving skills - team player - good time-management skills - great interpersonal and communication skills - customer-centric - ability to multitask - reliable and punctual **other requirements**: - excellent wifi - own laptop or desktop computer - sufficient backup power supply for power outages - good quality headset with a built-in microphone - working hours are when the practice is open....