BOGOTA- CUSTOMER SERVICE REPRESENTATIVE

Let's tomorrow, together. at ubiquity, we live by the mantra head, heart, and hustle. head because we use our collective industry know-how to always push ourselves, our clients, and our programs to be the best they can be. heart because we are always gracious with our time, our collaboration, and with one another. and hustle because we have grit, tenacity, perseverance, and a proven track record of meeting and exceeding goals—every person, in every role, for our company and our clients. sound like the right fit? your tomorrow looks bright at ubiquity. your role:
customer care representative responsibilities: be customer obsessed. manage each call interaction with our customers’ satisfaction as your number one priority. identify customers’ needs, clarify information, research every issue and provide solutions. inform customer by explaining procedures; answering questions; providing information. deliver on commitments, do what you say you will do. resolve the customer issue same day, at most within 24 hours. always provide correct information to the customer. listen carefully to understand the true customer question. show empathy and respect with each customer interaction. we talk with a smile on our face. requirements: high school diploma or equivalent required. passion for delivering a stand-out customer experience. excellent verbal and written communication skills. ability to ask probing questions and problem resolution skills. ability to follow instructions for specific customer resolutions tasks. ability to work within a high-pressure environment and main...

BOGOTA- CUSTOMER SERVICE REPRESENTATIVE | (NMU285)

Let's tomorrow, together. at ubiquity, we live by the mantra head, heart, and hustle. head because we use our collective industry know-how to always push ourselves, our clients, and our programs to be the best they can be. heart because we are always gracious with our time, our collaboration, and with one another. and hustle because we have grit, tenacity, perseverance, and a proven track record of meeting and exceeding goals—every person, in every role, for our company and our clients. sound like the right fit? your tomorrow looks bright at ubiquity. your role: customer care representative responsibilities: - be customer obsessed. - manage each call interaction with our customers' satisfaction as your number one priority. - identify customers' needs, clarify information, research every issue and provide solutions. - inform customer by explaining procedures; answering questions; providing information. - deliver on commitments, do what you say you will do. - resolve the customer issue same day, at most within 24 hours. - always provide correct information to the customer. listen carefully to understand the true customer question. - show empathy and respect with each customer interaction. we talk with a smile on our face. requirements: - high school diploma or equivalent required. - passion for delivering a stand-out customer experience. - excellent verbal and written communication skills. - ability to ask probing questions and problem resolution skills. - ability to follow instructions for specific customer resolutions tasks. - ability to work within a high-pressure...

TEST ENGINEER IN COLOMBIA (XPZ354)

Ubiquity service is looking for a test engineer (english speaking) to work with business trips around south america (travel allowances of each business trip days is additional pay salary). ubiquity service is an automotive technology service company with headquarters office in warsaw, poland (relocation isn’t requested). the company provides customized, seamless and comprehensive technical support and testing for automotive companies entering the market. **responsibilities**: conduct end-to-end testing of automotive cockpit systems to ensure the proper functioning of various components and features. perform user interface testing to ensure that dashboards and other control elements adhere to user experience standards and provide smooth operation. test the connectivity of cockpit systems, including bluetooth, wi-fi, navigation systems, etc., ensuring reliable connections in different scenarios. test driver assistance systems within the vehicle cockpit, including features like aeb, acc, bsd, ldw, elk, etc. (adas functions) test cockpit systems under various climate and environmental conditions, including temperature, humidity, and high-altitude scenarios, ensuring functionality in diverse situations. track and document issues identified during testing, compile detailed test reports, and communicate results to the development team and relevant stakeholders. collaborate closely with other testing engineers, the development team, and product teams to ensure testing activities align with development and product requirements. (communication with english language) **skill...

AGENTE CALL CENTER 2.8M BILINGÜE | [IY-047]

Join or sign in to find your next jobjoin to apply for the agente call center 2.8m bilingüe role at ubiquity2 days ago be among the first 25 applicantsjoin to apply for the agente call center 2.8m bilingüe role at ubiquityget ai-powered advice on this job and more exclusive features.let's tomorrow, together.at ubiquity, we live by the mantra head, heart, and hustle. head because we use our collective industry know-how to always push ourselves, our clients, and our programs to be the best they can be. heart because we are always gracious with our time, our collaboration, and with one another. and hustle because we have grit, tenacity, perseverance, and a proven track record of meeting and exceeding goals—every person, in every role, for our company and our clients.sound like the right fit? your tomorrow looks bright at ubiquity.responsibilitiesyour role:be customer obsessed.manage each call interaction with our customers' satisfaction as your number one priority.identify customers' needs, clarify information, research every issue and provide solutions.inform customers by explaining procedures; answering questions; providing information.always provide correct information to the customer. listen carefully to understand the true customer question.show empathy and respect with each customer interaction. we talk with a smile on our face.requirementshigh school diploma or equivalent required.experience in banking or fintech campaignspassion for delivering a stand-out customer experience.excellent verbal and written communication skills.ability to ask probing questions and pr...

AGENTE CALL CENTER 2.8M BILINGÜE

Contrato a término indefinido Tiempo completo

Let's tomorrow, together. at ubiquity, we live by the mantra head, heart, and hustle. head because we use our collective industry know-how to always push ourselves, our clients, and our programs to be the best they can be. heart because we are always gracious with our time, our collaboration, and with one another. and hustle because we have grit, tenacity, perseverance, and a proven track record of meeting and exceeding goals—every person, in every role, for our company and our clients. sound like the right fit? your tomorrow looks bright at ubiquity. your role: responsibilities: - be customer obsessed. - manage each call interaction with our customers’ satisfaction as your number one priority. - identify customers’ needs, clarify information, research every issue and provide solutions. - inform customers by explaining procedures; answering questions; providing information. - always provide correct information to the customer. listen carefully to understand the true customer question. - show empathy and respect with each customer interaction. we talk with a smile on our face. requirements: - high school diploma or equivalent required. - experience in banking or fintech campaigns - passion for delivering a stand-out customer experience. - excellent verbal and written communication skills. - ability to ask probing questions and problem resolution skills. - ability to follow instructions for specific customer resolutions tasks. - ability to work within a high-pressure environment and maintain a positive interaction for the customer. - intermediate proficiency with pc navigati...

INGENIERO SOPORTE DE INFRAESTRUCTURA

Contrato a término indefinido Tiempo completo

Accenture es una compañía global líder en servicios profesionales con una amplia gama de soluciones en estrategia y consultoría, tecnología, operaciones y capacidades digitales, brindando un servicio integral a nuestros clientes para que alcancen su máximo rendimiento. ¿por qué elegir accenture? si buscas una carrera desafiante, aprendizaje continuo, hacer parte de una red global, y tener distintas oportunidades de crecimiento y desarrollo, trabajar con personas excepcionales, este es el lugar para ti. en accenture contamos con cuatro áreas de negocio: strategy & consulting, technology, operations e interactive. cada una de estas áreas ofrece una experiencia profesional única, manteniendo el foco hacia la innovación, colaboración y transformación de nuestros clientes. buscamos un ingeniero de soporte de infraestructura altamente motivado y con experiencia para unirse a nuestro equipo. el candidato ideal será responsable de proporcionar soporte técnico, gestionar la infraestructura de ti, y asegurar la ciberseguridad de la red y sistemas de la empresa funciones principales: soporte técnico: proporcionar soporte a usuarios finales, resolver problemas técnicos relacionados con hardware y software, y asegurar la continuidad operativa de los sistemas. gestión de infraestructura: mantener y optimizar la infraestructura de ti, incluyendo servidores, redes, y sistemas de almacenamiento. ciberseguridad: implementar y gestionar medidas de ciberseguridad para proteger la red y los datos de la empresa. telecomunicaciones: gestionar y mantener sistemas de telecomunicaciones, incluyendo ...