Job description. information security advisor (03zvz) information security advisor be the spark that brightens days and ignite your career with ttec’s award-winning employment experience. as an information security advisor working remotely in colombi...
Be the spark that brightens days and ignite your career with ttec’s award-winning employment experience. as a product marketing director working hybrid in bogota, colombia, you’ll be a part of bringing humanity to business. #experiencettec our employees have spoken. our purpose, team, and company culture are amazing and our great place to work certification in colombia says it all! what you’ll do we are looking for a product marketing director to join our team and help us deliver innovative and engaging customer experience solutions to our clients. as a product marketing director, you will be responsible for developing and executing go-to-market strategies, creating compelling product messaging and positioning, and collaborating with cross-functional teams to launch and promote our products. you'll report to the vice president of marketing. during a typical day, you’ll create and update product collateral, such as website copy, brochures, case studies, white papers, and sales presentations support product launches, campaigns, and events to generate demand and awareness measure and report on the effectiveness of product marketing initiatives and optimize them based on data what you bring to the role bachelor's degree in marketing, business, or a related field 6+ years of experience in product marketing in the customer experience or technology industry excellent written and verbal communication skills, with the ability to craft and deliver compelling stories strong analytical and problem-solving skills, with the ability to use data to drive decisions proven ability to work in...
Representante de servicio al cliente bilingüe - español - inglés representante bilingüe de atención a clientes – inglés - español crear sonrisas es lo que hacemos en ttec… en ti y en los clientes. como representante bilingüe de atención a clientes – inglés - español en bogotá, colombia, serás parte de la creación y entrega de experiencias increíbles para los clientes mientras #experiencettec, una experiencia laboral galardonada y la cultura de la empresa. lo que estarás haciendo ¿te apasiona ayudar a los demás y darles tranquilidad? en este rol, trabajarás para resolver los problemas del cliente antes de escalarlos al siguiente nivel. ya sea para obtener respuestas para los clientes rápidamente, consultar productos con precisión o resolver sus problemas con una sonrisa, tú serás la diferencia entre una experiencia del cliente promedio o una excepcional. durante un día típico, tú responderás a las comunicaciones entrantes de los clientes. realizarás investigaciones para proporcionar respuestas a los clientes y resolver sus problemas. es posible que se requiera alguna venta adicional de productos o servicios a los clientes actuales. lo que aportas al puesto habilidades bilingües en inglés y español 1 año o más de experiencia en servicio al cliente 1 año o más de educación postsecundaria o 2 años de experiencia laboral equivalente reconocer y resolver problemas de servicio al cliente de nivel medio a alto experto en informática lo que puedes esperar apoyar tu carrera y desarrollo profesional una cultura inclusiva y una organización con mentalidad comunitaria donde se fom...
Representante bilingüe de atención a clientes – inglés - español se la chispa que ilumine los días e impulsa tu carrera con la galardonada experiencia laboral de ttec. como representante de servicio al cliente bilingüe – español-inglés trabajando en bogotá, colombia , serás parte de traer humanidad a los negocios. #experienciattec lo que estarás haciendo ¿te apasiona ayudar a los demás y darles tranquilidad? en este rol, trabajarás para resolver los problemas del cliente antes de escalarlos al siguiente nivel. ya sea para obtener respuestas para los clientes rápidamente, consultar productos con precisión o resolver sus problemas con una sonrisa, tú serás la diferencia entre una experiencia del cliente promedio o una excepcional. durante un día típico, tú •responderás a las comunicaciones entrantes de los clientes.•realizarás investigaciones para proporcionar respuestas a los clientes y resolver sus problemas.•es posible que se requiera alguna venta adicional de productos o servicios a los clientes actuales. lo que aportas al puesto •habilidades bilingües en inglés y español•1 año o más de experiencia en servicio al cliente•1 año o más de educación postsecundaria o 2 años de experiencia laboral equivalente•reconocer y resolver problemas de servicio al cliente de nivel medio a alto•experto en informática lo que puedes esperar •apoyar tu carrera y desarrollo profesional•una cultura inclusiva y una organización con mentalidad comunitaria donde se fomenta la retribución•un equipo global de curiosos aprendices de por vida guiados por los valores de nuestra empresa•y un salario ba...
Be the spark that brightens days and ignite your career with ttec’s award-winning employment experience. as a desktop support associate technician working onsite in barranquilla, colombia, you’ll be a part of bringing humanity to business. #experiencettec our employees have spoken. our purpose, team, and company culture are amazing and our great place to work certification in colombiasays it all! what you’ll be doing do you have a passion to translate technical issues? want to learn and grow your own knowledge in various it fields? in this role, you’ll be the hero for all forefront associates as you will help navigate and deliver basic it support daily. in doing so, you’ll be exposed to many different it scenarios, perfect for growing your own tech expertise and becoming well rounded with information. your great listening skills and ability to read between the lines will allow you to find the route of the associates' problem and translate it to an it solution. you’ll report to the desktop support director. you’ll contribute to success of the business by leading and resolving the associates' technical issues and bringing amazing support. during a typical day, you’ll · proactively recognize, translate, and resolve technical issues affecting agents on site through reading between the lines and connecting the dots with your basic it and desktop navigation knowledge · provide user level technical support by installing, configuring, maintaining and troubleshooting pc hardware and software issues · bridge an end-to-end resolution during the help ticket life cycle while performing ...
Representante de servicio al cliente bilingüe - español - inglés representante bilingüe de atención a clientes – inglés - español crear sonrisas es lo que hacemos en ttec… en ti y en los clientes. como representante bilingüe de atención a clientes – inglés - español en bogotá, colombia, serás parte de la creación y entrega de experiencias increíbles para los clientes mientras #experiencettec, una experiencia laboral galardonada y la cultura de la empresa. lo que estarás haciendo ¿te apasiona ayudar a los demás y darles tranquilidad? en este rol, trabajarás para resolver los problemas del cliente antes de escalarlos al siguiente nivel. ya sea para obtener respuestas para los clientes rápidamente, consultar productos con precisión o resolver sus problemas con una sonrisa, tú serás la diferencia entre una experiencia del cliente promedio o una excepcional. durante un día típico, tú responderás a las comunicaciones entrantes de los clientes. realizarás investigaciones para proporcionar respuestas a los clientes y resolver sus problemas. es posible que se requiera alguna venta adicional de productos o servicios a los clientes actuales. lo que aportas al puesto habilidades bilingües en inglés y español 1 año o más de experiencia en servicio al cliente 1 año o más de educación postsecundaria o 2 años de experiencia laboral equivalente reconocer y resolver problemas de servicio al cliente de nivel medio a alto experto en informática lo que puedes esperar apoyar tu carrera y desarrollo profesional una cultura inclusiva y una organización con mentalidad comunitaria donde se fom...
Be the spark that brightens days and ignite your career with ttec’s award-winning employment experience.as a pardot marketing automation specialist working hybrid in bogota, colombia, you’ll be a part of bringing humanity to business. #experiencettec our employees have spoken. our purpose, team, and company culture are amazing and our great place to work certification in colombia says it all! what you’ll do do you love to plan, build, and analyze marketing campaigns to help drive brand awareness, lead engagement, and demand generation? do you value being a technical subject matter expert, able to support ongoing technical and best practices in close collaboration within a larger marketing organization? as a pardot marketing automation specialist, you will be leading campaign and demand generation initiatives within the pardot platform, working closely with the marketing design and content teams to implement pardot email and nurture sequence best practices, as well as campaign optimization and engagement scoring. you'll report to the executive director of marketing operations and digital experience. you’ll contribute to the success of the business by enabling email, lead nurturing, and demand generation best practices to demonstrate why ttec is the best cx partner in the market and help grow lead volume, quality, and engagement. during a typical day, you’ll lead nurturing programs, including the creation of engagement studio programs:configuration of cadence, actions, and rulesimplementation of email nurture best practicesreporting of sequence metrics and optimization oppo...
Be the spark that brightens days and ignite your career with ttec’s award-winning employment experience. as a lead development representative working hybrid in bogota, colombia, you’ll be a part of bringing humanity to business. #experiencettec our employees have spoken. our purpose, team, and company culture are amazing and our great place to work certification in colombia says it all! what you’ll do do you have the entrepreneurial motivation to drive the success of a start-up sales program? as a ttec lead development representative, you will be the catalyst for new revenue growth by selling ttec solutions to new b2b customers. as a consultative sales professional, you will take ownership of positioning our solution portfolio, developing and managing a sales pipeline, and securing net-new business. you'll report to the manager of lead development. during a typical day, you’ll identify, qualify, and cultivate sales opportunities through a blend of outbound, inbound, and email techniques. conduct research on companies as a component of lead generation and qualification activities utilizing resources such as the internet, linkedin sales navigator, and intent tools. gather key information to update salesforce records and assign a nurture path and follow-up strategy. transform leads to sales opportunities, by cultivating and educating key decision makers and prospective buyers as they move into the sales cycle accurately and confidently convey our solutions to prospective business partners as strategic options to improve their business operations. qualify and nurture leads unti...
Posiciones requeridas: - recursos humanos - tecnico en mercadotecnia o digital - analisis de datos para las posiciones de recursos humanos está es la descripción. formación académica: - estudiante de carreras técnicas o tecnológicas en recursos humanos, gestión del talento humano, administración de empresas y/o gestión de archivo documental. funciones básicas: - apoyo en la gestión y seguimiento de entrega de los documentos de los candidatos - gestión de documentos laborales simples, control y archivo de documentación del área - asistencia en capacitaciones y actividades programas por el departamento - apoyo en atención y orientación de candidatos y colaboradores de la empresa. técnico en mercadotecnia o digital: descripción del cargo: estamos en búsqueda de un aprendiz del sena en etapa productiva para apoyar al área de mercadeo. el aprendiz tendrá la oportunidad de aplicar sus conocimientos en estrategias de mercadeo digital, análisis de mercado, diseño de campañas promocionales y manejo de plataformas digitales. funciones principales: apoyo en la ejecución y seguimiento de campañas de marketing digital (redes sociales, email marketing, google ads, entre otros). generación de contenido gráfico y escrito para redes sociales y página web. investigación de mercados, tendencias y competencia. apoyo en la gestión de bases de datos de clientes y crm. elaboración de informes de resultados y métricas de campañas. apoyo en eventos promocionales o lanzamientos. técnico en analisis de datos: descripción del cargo: empresa del sector busca aprendiz sena en etapa p...
Be the spark that brightens days and ignite your career with ttec’s award-winning employment experience. as a graphic designer working hybrid in bogota, colombia, you’ll be a part of bringing humanity to business. #experiencettec our employees have spoken. our purpose, team, and company culture are amazing and our great place to work certification in colombia says it all! what you’ll do as a graphic designer on the marketing team, you will be responsible for executing our design strategy by creating graphics and images in support of our go-to-market and internal communications efforts. you will work with a us-based team of designers and will deliver creative designs across multiple mediums, bringing stories to life through visual treatments, and advocate for good design practices. the ideal candidate will also have experience in b2b design and be knowledgeable about software and applications required for designing in a fast-paced technology services environment. you will report to the director of graphic design. during a typical day, you’ll this is a unique opportunity to execute for a new brand in the market, creating exciting opportunities for new thinking test and iterate on visuals to ensure that they resonate with our audience and drive results develop and execute creative designs across multiple mediums, including digital, print, and video bring stories to life through compelling visual treatments that align with our brand collaborate with other departments, including partners, practices and product teams, to develop design solutions that meet their needs and objectiv...
Posiciones requeridas: recursos humanos tecnico en mercadotecnia o digital analisis de datos para las posiciones de recursos humanos está es la descripción. formación académica: estudiante de carreras técnicas o tecnológicas en recursos humanos, gestión del talento humano, administración de empresas y/o gestión de archivo documental. funciones básicas: apoyo en la gestión y seguimiento de entrega de los documentos de los candidatos gestión de documentos laborales simples, control y archivo de documentación del área asistencia en capacitaciones y actividades programas por el departamento apoyo en atención y orientación de candidatos y colaboradores de la empresa. técnico en mercadotecnia o digital: descripción del cargo: estamos en búsqueda de un aprendiz del sena en etapa productiva para apoyar al área de mercadeo. el aprendiz tendrá la oportunidad de aplicar sus conocimientos en estrategias de mercadeo digital, análisis de mercado, diseño de campañas promocionales y manejo de plataformas digitales. funciones principales: apoyo en la ejecución y seguimiento de campañas de marketing digital (redes sociales, email marketing, google ads, entre otros). generación de contenido gráfico y escrito para redes sociales y página web. investigación de mercados, tendencias y competencia. apoyo en la gestión de bases de datos de clientes y crm. elaboración de informes de resultados y métricas de campañas. apoyo en eventos promocionales o lanzamientos. técnico en analisis de datos: descripción del cargo: empresa del sector busca aprendiz sena en etapa productiva...
Graphic designer be the spark that brightens days and ignite your career with ttec’s award-winning employment experience. as a graphic designer working hybrid in bogota, colombia, you’ll be a part of bringing humanity to business. #experiencettec **what you’ll do** you will report to the director of graphic design. **during a typical day, you’ll** - this is a unique opportunity to execute for a new brand in the market, creating exciting opportunities for new thinking - test and iterate on visuals to ensure that they resonate with our audience and drive results - develop and execute creative designs across multiple mediums, including digital, print, and video - bring stories to life through compelling visual treatments that align with our brand - collaborate with other departments, including partners, practices and product teams, to develop design solutions that meet their needs and objectives - stay up-to-date with the latest design trends and technologies, ensuring that our designs are innovative and modern - collaborate with the global design team to create high-quality b2b graphic designs, including presentations, infographics, marketing collateral, and other materials - work on multiple projects simultaneously, ensuring deadlines are met while maintaining high-quality design standards - use creative problem-solving skills to interpret design briefs and develop effective design solutions that meet the project’s needs - participate in brainstorming sessions with the design team to develop concepts for new projects - assist with design-related tasks such...
Lead development representative be the spark that brightens days and ignite your career with ttec’s award-winning employment experience. as a lead development representative working hybrid in bogota, colombia, you’ll be a part of bringing humanity to business. #experiencettec our employees have spoken. our purpose, team, and company culture are amazing and our great place to work® certification in colombia says it all! what you’ll do do you have the entrepreneurial motivation to drive the success of a start-up sales program? as a ttec lead development representative, you will be the catalyst for new revenue growth by selling ttec solutions to new b2b customers. as a consultative sales professional, you will take ownership of positioning our solution portfolio, developing and managing a sales pipeline, and securing net-new business. you'll report to the manager of lead development. during a typical day, you’ll - conduct research on companies as a component of lead generation and qualification activities utilizing resources such as the internet, linkedin sales navigator, and intent tools. - gather key information to update salesforce records and assign a nurture path and follow-up strategy. - transform leads to sales opportunities, by cultivating and educating key decision makers and prospective buyers as they move into the sales cycle - accurately and confidently convey our solutions to prospective business partners as strategic options to improve their business operations. - qualify and nurture leads until they are ready to progress in the sales cycle. - sch...
Social media specialist be the spark that brightens days and ignites your career with ttec’s award-winning employment experience. as a **social media specialist**, working hybrid in bogotá, colombia, you’ll be a part of bringing humanity to business. #experiencettec. **what you’ll do** as a social media specialist, you will be responsible for developing and implementing social media strategies to support b2b marketing efforts to increase audience engagement and propel the sales funnel. you'll work closely with the marketing team and sales leaders to write, produce, and manage impactful social content. you'll report to the executive director of editorial to help accelerate brand awareness and engage prospective and current clients with differentiated content and messaging. **during a typical day, you'll** - develop, implement, and manage corporate social media strategies, primarily for linkedin - develop social content calendars and recommend campaign strategies - create and manage linkedin and other social content that encourages and increases audience engagement - contribute to the marketing team’s efforts to ensure consistency in the company’s “voice,” key messages and editorial style. work with editorial team and designers to ensure content is informative and appealing. - define the most important social media kpis. measure and report on the success of social media campaigns. - manage multiple tasks and work in a fast-paced environment on short deadlines - stay up to date with the latest social media best practices and technologies **what you bring to ...
Motion graphics designer/senior video editor (b2b focus) be the spark that brightens days and ignites your career with ttec’s award-winning employment experience. as a motion graphics designer/senior video editor (b2b focus) working hybrid in bogotá, colombia, you’ll be a part of bringing humanity to business. #experiencettec. **what you’ll do** this role provides strategic marketing support for the entire organization, including sales operations/client relations, learning & development, internal communications, and talent acquisition. the global marketing team is responsible for developing all components of the ttec brand, including the company’s visual identity, messaging, and business positioning. **during a typical day, you’ll** - support a global company in the creation & production of video/motion graphic content -including designing & creating complex animated graphics, user interfaces, infographics, kinetic typography, character animations, sound & audio editing, general knowledge of photography, as well as all aspects of video production - including planning, capturing, organizing, & editing. - conceptualize original ideas and/or translate existing concepts into motion graphics & videos. - develop, create, & collaborate on storyboards & scripts with internal team members. plan, shoot, & edit videos and photos as needed. organize, archive, & maintain video libraries. - collaborate closely with copywriters, graphic designers, videographers, & managers in the creative department. collaborate closely with stakeholders in sales, marketing, and strategic purs...
Go-to-market coordinator ii be the spark that brightens days and ignite your career with ttec’s award-winning employment experience. as a go-to-market coordinator iiworking hybrid in bogota, colombia, you’ll be a part of creating and delivering amazing customer experiences while you also #experiencettec, an award-winning employment experience and company culture. **what you’ll be doing** looking for an opportunity to showcase your skills in both the art and science of business? you will partner with project team members and business leaders across the organization on large - and small-scale projects on behalf of the sales and marketing organizations. this is an incredible opportunity to collaborate with stakeholders throughout the business and create amazing client experiences. in this role, you will have three primary responsibilities: - event coordination for client-facing meetings and marketing events (1-to-3-week duration) - project leadership for initiatives to include facilitation, project planning, communication planning, analytics, record keeping, etc. - creation and/or partnership with others to develop dashboards, profiles, videos, reports, web content, verbiage, and other collateral. you'll report to the sales operation consultant. you’ll contribute to the success of the business by enabling innovative solutions and empowering client-facing teams to wow our clients and demonstrate why ttec is the best cx partner in the market. **during a typical day, you’ll** - utilize hybrid and agile project management delivery methods to lead matrixed teams su...
Agile marketing project manager be the spark that brightens days and ignite your career with ttec’s award-winning employment experience. as an agile marketing project manager working hybrid in bogota, colombia you’ll be a part of bringing humanity to business. #experiencettec what you’ll be doing you’ll play an important role in the marketing organization's success as you support the team with project management using the agile methodology, scrum framework, and other processes and workflows. you’ll oversee multiple projects for north america, emea and apac. managing projects from start to finish, you’ll coordinate and track project progress in asana and facilitate scrum ceremonies (daily standups, sprint planning, sprint priority updates, sprint reviews, and retrospectives). along the way, you partner with marketing portfolio leads, sales partners, and other teams to project manage and produce the development of creative materials and assets for brand/corporate initiatives, campaigns, case studies, content creation, deal support, sales enablement, site visits, social media, web, and more. you'll report to the senior manager of agile & project management marketing operations. you'll contribute to the success of the business as you oversee marketing project management success from start to finish. during a typical day, you’ll - manage several marketing projects from start to finish following agile project management methods- take requests that come in through our asana request intake form system to set up kick off calls - compile relevant information (define projec...
Creative director (b2b focus) be the spark that brightens days and ignites your career with ttec’s award-winning employment experience. as a creative director working hybrid in bogotá, colombia, you’ll be a part of bringing humanity to business. #experiencettec. **what you’ll do** you'll report to the vice president of marketing. **during a typical day, you'll** - in support of ttec’s sales and marketing objectives, oversee the creative execution and quality of all b2b marketing and sales materials, including presentations, proposals, environmental graphics, videos, infographics, webinars, social media, and events. - collaborate closely with the sales and marketing teams to understand project requirements, objectives, and target audience insights. - build, lead, and mentor a team of creative professionals, including designers, motion graphics designers, copywriters, and multimedia specialists, to deliver high-quality creative work that meets brand standards and business goals. - provide strategic direction and creative guidance throughout the project lifecycle, from concept development to final execution. - ensure consistency and alignment of the ttec brand identity, voice, and tone across all b2b creative work. - stay updated on the latest international trends, best practices, and technologies in b2b creative work, and share insights and recommendations with the team. - manage multiple projects simultaneously, ensuring timely delivery and adherence to project timelines and budgets. **what you bring to the role**: - degree in graphic design, video, fine a...
Team lead, service delivery - bilingual **service delivery team lead** be the spark that brightens days and ignite your career with ttec’s award-winning employment experience. as a team lead working onsite in barranquilla, colombia, you’ll be a part of bringing humanity to business. #experiencettec. **what you’ll do** do you love leading? looking for an opportunity to learn more about the industry and gain direct management experience? you'll motivate your team to make sure they're on track to meet both ttec and client metric performance goals. you'll answer associate's questions, listen to, and guide them to resolve issues, and handle customer escalations while ensuring quality customer experience on every interaction as you're the first-line manager for your team. you’ll report to the operations manager. we’re looking for a leader to act as one, as you will encourage and motivate your team to resolve issues, accomplish goals and influence their career mobility. **during a typical day, you’ll** - coach associates to ensure the achievement of company and client goals while addressing employee-related issues and coordinating training on new or revised information relating to services, products, or processes of projects - manage multiple, complex, ongoing tasks and projects while monitoring absence and attendance of your team, processing payroll, and other administrative tasks. - motivate and mentor your team by providing constant coaching and feedback, celebrating successes with recognition, and having those difficult conversations when needed - impact the fin...
Senior vice president, operations **sr. vice president, latam operations** at ttec, we're all about the human experience. elevated. as the svp, latam operations you'll be a part of creating and delivering amazing customer experiences while you also #experiencettec, an award-winning employment experience and company culture. **what you'll be doing** reporting to chief operations office for engage, you'll impact the business through building lasting client relationships and partnering alongside multiple team members to increase revenue. **during a typical day, you'll** - create and actualize the strategy for latam in collaboration with the business segment leaders ensuring the business within the region achieves the businesses goals for delivery across ttec engage - establish and execute upon operating procedures consistent with our executive committee policies and objectives - focus on people development while driving humanity across latam and instilling our ttec values - oversee the operations department to guarantee a fiscally responsible operation as you prepare cost analysis for new business ventures, entailing labor costs, industry trends, suppliers, and potential growth opportunities - achieve operational goals by contributing information and recommendations to strategic plans and reviews; preparing and completing action plans; implementing production, productivity, quality, and customer-service standards; resolving problems; completing audits; identifying trends; determining system improvements; implementing change - meet financial goals by forecasting...
Client success manager bringing smiles is what we do at ttecfor you and the customer. as part of the client success team, working in barranquilla, colombia, you’ll be a part of creating and delivering amazing customer experiences while you also #experiencettec, an award-winning employment experience and company culture. **what you’ll be doing**supporting a new client within our banking, financial services, and insurance (bfsi) industries. you'll be involved in account management for fortune 100 customer experience and customer acquisition outsourcing engagements across the engage capabilities at ttec. developing and expanding existing accounts, you’ll be the trusted advisor in an internal and client-facing role bringing services and solutions to the client(s) in partnership with the vp, client success partner (csp). you’ll achieve success as you manage strategic account planning, business development, client communications, client satisfaction, and account budget/invoicing. you'll report to a vertical client success partner. working as an individual contributor, you’ll work with sales leaders and executives, marketing teams, channel partners, delivery leaders and others across the organization to ensure success. you’ll also support the csp in the launches of new logo programs and implementation activities. **during a typical day, you’ll** - be the primary regional contact for our newest financial services client, working alongside our operations team on their engagements and programs - facilitating growth and expand the client(s) portfolio by facilitating the ac...
Consultant, learning & development **consultant, learning & development** be the spark that brightens days and ignite your career with ttec’s award-winning employment experience. as a learning & development consultant working remotely in colombia, you’ll be a part of bringing humanity to business. #experiencettec **what you’ll do** are you looking for a fast-paced role? are you detail-oriented, analytical, and comfortable working across multiple teams? you’ll be responsible for maximizing representatives’ effectiveness, ensuring representatives have a thorough knowledge of products & services, and providing positive customer experiences to the customer base. you'll report to the director of learning & development. we are looking for a customer-obsessed, driven, and creative individual to work with our team. **during a typical day, you’ll** - **develop and implement training programs**: design, create, and deliver comprehensive training programs for existing sales team members, focusing on product knowledge, sales strategies, sales tools, and soft skills. - **content creation and management**: produce and manage sales enablement content, including playbooks, training materials, and sales guides, ensuring that all content is up-to-date and easily accessible. - **performance analysis and reporting**: monitor and analyze sales performance metrics to identify areas for improvement and provide actionable insights to sales leadership. - **collaboration with sales and marketing**: work closely with sales and marketing teams to ensure alignment of strategies, messaging...
Job description - information security advisor (03zvz)information security advisor be the spark that brightens days andignite your career with ttec’s award-winning employment experience. as an information security advisor working remotely in colombia,you’ll be a part of bringing humanity to business. #experiencettecwhat you’ll do 1. establish positive working relationships with theinternal teams who are developing software. 2. track and monitorwhat the development teams are working on, what tools they areusing, where the tools are located, etc. 3. monitor the tools andsystems used to generate and store code to proactively identify andremediate issues. 4. collaborate with development teams tointegrate security best practices into the software developmentlifecycle. 5. coordinate regular security assessments to identifyvulnerabilities and other weaknesses in our internally developedapplications and services. 6. stay updated with the latest securitytrends, attacks, breaches, vulnerabilities, and best practices. 7. identify and implement security solutions to protect applicationsfrom cyber threats. 8. conduct regular maturity assessments toidentify potential areas of improvement. 9. provide regular reportsto leadership on the overall health and security of the internaldevelopment functions and related efforts. what you bring to therole 1. bachelor’s degree in computer science, informationtechnology or related field. 2. degree, or 3-5 years workexperience, in an application development, web security, technical,cyber security or related field. 3. strong knowledge of secure s...
Job description - process improvement consultant - remote (03yfk) process improvement consultant - remote be the spark that brightens days and ignite your career with ttec’s award-winning employment experience. as a process improvement consultant working remotely in colombia, you’ll be a part of bringing humanity to business. #experiencettec our employees have spoken. our purpose, team, and company culture are amazing and our great place to work certification in colombia says it all! what you’ll be doing looking for an opportunity to work on global process improvement initiatives which result in providing world-class customer solutions to clients? you’ll work directly on client-facing activities, as well as offer recommendations for internal standardization and process improvement needs across our global company footprint. you’ll lead and manage globally spanned and/or client-facing process improvement initiatives with cross-functional teams. you'll report to an executive director, project management. you’ll contribute to the success of the business as you are the primary point of contact overseeing various client projects. during a typical day, you’ll develop and maintain reports that enable the management of continuous performance improvement and operational excellence. monitor and maintain improvements via robust control planning and compliance measures. communicate ongoing project performance with management at various levels of the organization and participate in the planning and development of client-facing presentations with supporting tools and documentation. recomm...
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