We're looking for a full-time patient concierge representative for our patient concierge team in the medellin area. as part of our patient concierge team you will have the chance to help us improve the healthcare experience in the us for thousands of patients. ideal candidates are passionate about helping patients with scheduling appointments, answering questions, and addressing any non-clinical concerns. responsibilities: take patient calls and help patients to eg, schedule appointments, navigate intake, etc. provide accurate, satisfactory answers to patients' queries and concerns de-escalate situations involving dissatisfied patients, offering patient assistance and support contact patients to inform them about available test results or remind them about upcoming events in their care plan (eg, annual wellness visit) guide patients through navigating the practice website and or troubleshooting the member/patient app help patients to find the right care and specialists within the practice network review patient accounts, providing updates and information about billing and other account items collaborate with other concierge services professionals to improve patient experience help to train new employees and inform them about the company's customer management policies required skills and qualifications: university degree strong communication, both written and verbal (candidates must be fluent in english, spanish and cantonese c1 or above preferred) great active listening skills a patient and empathetic attitude strong time management and organizational skills adaptability...
Join to apply for the hiring success manager americas role at remofirst continue with google continue with google join to apply for the hiring success manager americas role at remofirst remofirst empowers employers to be free from geographical boundaries when accessing talent, allowing employees to pursue opportunities wherever they may exist. we are on a mission to be the first to truly revolutionise the industry and be a generational company. our platform offers a full-range people management tool, employee benefits like health insurance, and financial benefits, and enabling clients to hire anyone from anywhere with one click. remofirst manages employees and contractors for fortune 500 companies (e.g., microsoft, mastercard) and the best startups worldwide (e.g., transfergo). we are a small but strong team of 140 people (and growing) hyper-focussed on delivering a world-class platform and unparalleled service with our industry-leading partnerships. to help accelerate our growth and pace of delivery, we are looking for talented hiring success manager to help spearhead the overall look and feel of our features and services. as a hiring success manager, you will be responsible for advising and proactively guiding customers and their employees through the global employment process. this involves providing insight about employment in the country of hire, providing a clear explanation of how to hire compliantly via an eor, providing proactive updates on progress to all parties involved in hiring, keeping internally platforms updated, and following internal processes to...
Third way health ( www.thirdway.health ) helps medical practices and healthcare organizations across the united states to improve the patient experience while reducing the administrative burden on practice owners and management. we enable practices and healthcare organizations to enhance the experience of their patients by providing them with a leading technology platform and world-class services. what unites us is our passion to support physicians and help patients from all backgrounds to have a better healthcare experience. about the position: we are seeking a motivated and detail-oriented talent acquisition analyst to join our dynamic hr team in medellín, colombia. this role is crucial for ensuring the continuous inflow and adequate sourcing of talent that meets our growing needs. as part of this role, you will support the management of the recruitment process, from posting jobs to finalizing candidate documentation. responsibilities: update job descriptions and job requisitions. post job openings on various employment portals, social media, and other recruitment channels to attract a diverse pool of candidates. source and recruit candidates by using databases, social media, etc. review resumes to screen for candidates who meet the required profile. coordinate interviews between candidates, the talent team, and respective department leaders. forge partnerships with educational institutions and other organizations to ensure a steady flow of candidates. act as a point of contact and build influential candidate relationships during the selection process. persistence and co...
Third way health helps medical practices across the united states improve the patient experience while reducing the administrative burden on practice owners. we enable practices to enhance the experience of their patients by providing them with a leading patient engagement platform and a world class team of service representatives. what unites us is our passion to support independent physicians and help patients from all backgrounds to have a better healthcare experience. about the position we're looking for a mulesoft developer to join our team in medllín, colombia. the ideal candidate will be pivotal in building api-led integration using the mulesoft platform and related third-party systems (such as electronic health records). given our consistent roll-out of application updates, this position requires a commitment to efficient and high-quality delivery. what you'll do lead the design and development of mulesoft applications, ensuring they align with the business needs. collaborate with cross-functional teams to define, design, and ship new features. maintain high standards of software quality within the team by establishing good practices and habits. participate in peer-reviews of solution designs and related code. package and support the deployment of releases. design and architect comprehensive integration solutions for seamless data migration between clients' electronic health record (ehr) systems and the third way health platform. develop and maintain detailed implementation and migration documentation, including integration points, and configuration details. design ...
Who we are: third way health (www.thirdway.health) helps medical practices and healthcare organizations across the united states to improve the patient experience while reducing the administrative burden on practice owners and management. we enable practices and healthcare organizations to enhance the experience of their patients by providing them with a leading technology platform and world class services. what unites us is our passion to support physicians and help patients from all backgrounds to have a better healthcare experience. about the position: we are seeking a full-time assistant team lead for our member's team. the assistant team lead will support the team lead in various administrative and leadership tasks, ensuring efficient team operations and high-quality client services. you will play a key role in supporting different aspects of operations including helping our clients and managing teams. responsibilities: take patient calls and help patients to e.g., schedule appointments, navigate intake, etc. provide accurate, satisfactory answers to patients’ queries and concerns de-escalate situations involving dissatisfied patients, offering patient assistance and support contact patients to inform them about available test results or remind them about upcoming events in their care plan (e.g., annual wellness visit) guide patients through navigating the practice website and or troubleshooting the member/patient app assist the team lead in guiding and managing the members team provide recommendations and support for allocating team resources effectively to practices/...
Get immediate access to 2,181,000 premium jobs direct access to top employers gain full access to exclusive job listings from leading companies worldwide. verified, high-quality jobs only no ads, scams, or junk-just genuine opportunities. explore thousands of open positions tailored to your lifestyle, including flexible remote jobs. exclusive resume review receive expert feedback with personalized suggestions to enhance your resume. who we are third way health helps medical practices across the united states improve the patient experience while reducing the administrative burden on practice owners. we enable practices to enhance the experience of their patients by providing them with a leading patient engagement platform and a world class team of service representatives. what unites us is our passion to support physicians and help patients from all backgrounds to have a better healthcare experience. about the position as a user experience (ux) lead at third way health, you will play a critical role in shaping the digital experience for both medical providers and patients. you’ll be responsible for designing intuitive, accessible, and user-friendly solutions that align with our mission of improving patient access and satisfaction while supporting healthcare providers in their daily operations. this is an opportunity to drive ux strategy from the ground up and have a direct impact on healthcare delivery in practices nationwide. responsibilities drive the ux design process, from concept to execution, across our various engagement platform. collaborate closely with product mana...
Third way health helps medical practices across the united states improve patient experience and access while reducing the administrative burden on practices. we enable practices to enhance the experience of their patients by providing them with a leading patient engagement platform and a world class team of service representatives. what unites us is our passion to support independent physicians and help patients from all backgrounds to have a better healthcare experience. about the role we’re looking for a full-time software engineer who will help design, develop, deploy, and scale applications that power a suite of medical front office workflows, leveraging technology to reduce the potential for error while minimizing the amount of manual effort required. these workflows, which include appointment scheduling, financial clearance, and inquiry handling, are maintained alongside actively curated knowledge bases and an evolving ecosystem of third party systems (e.g., ehrs, eligibility / authorization services, provider registries). you will help design and optimize real-time voice ai applications, integrating nlp models, speech-to-text (stt), text-to-speech (tts), and intent recognition to service interactions. you will also advance software engineering practices for securely delivering microservices and real-time voice applications across our own cloud infrastructure, as well as infrastructure managed by salesforce and other strategic partners. you will help shape our engineering culture and uphold our values to act as one team, own the outcome, default to open, learn throug...
Join to apply for the hiring success manager americas role at remofirst continue with google continue with google join to apply for the hiring success manager americas role at remofirst remofirst empowers employers to be free from geographical boundaries when accessing talent, allowing employees to pursue opportunities wherever they may exist. we are on a mission to be the first to truly revolutionise the industry and be a generational company. our platform offers a full-range people management tool, employee benefits like health insurance, and financial benefits, and enabling clients to hire anyone from anywhere with one click. remofirst manages employees and contractors for fortune 500 companies (e.g., microsoft, mastercard) and the best startups worldwide (e.g., transfergo). we are a small but strong team of 140 people (and growing) hyper-focussed on delivering a world-class platform and unparalleled service with our industry-leading partnerships. to help accelerate our growth and pace of delivery, we are looking for talented hiring success manager to help spearhead the overall look and feel of our features and services. as a hiring success manager, you will be responsible for advising and proactively guiding customers and their employees through the global employment process. this involves providing insight about employment in the country of hire, providing a clear explanation of how to hire compliantly via an eor, providing proactive updates on progress to all parties involved in hiring, keeping internally platforms updated, and following internal processes to ensur...
Third way health helps medical practices across the united states improve the patient experience while reducing the administrative burden on practice owners. we enable practices to enhance the experience of their patients by providing them with a leading patient engagement platform and a world-class team of service representatives. what unites us is our passion to support physicians and help patients from all backgrounds to have a better healthcare experience. about the position as a user experience (ux) lead at third way health, you will play a critical role in shaping the digital experience for both medical providers and patients. you’ll be responsible for designing intuitive, accessible, and user-friendly solutions that align with our mission of improving patient access and satisfaction while supporting healthcare providers in their daily operations. this is an opportunity to drive ux strategy from the ground up and have a direct impact on healthcare delivery in practices nationwide. responsibilities drive the ux design process, from concept to execution, across our various engagement platforms. collaborate closely with product managers, developers/engineers, system administrators, operations/service teams, and commercial teams to create seamless, human-centered designs that improve patient and provider experiences. conduct user research, interviews, and usability tests with both patients and medical staff to deeply understand their needs, pain points, and behaviors. translate complex healthcare experiences into simple, intuitive interfaces that increase patient engageme...
Join to apply for the hiring success manager americas role at remofirst continue with google continue with google join to apply for the hiring success manager americas role at remofirst remofirst empowers employers to be free from geographical boundaries when accessing talent, allowing employees to pursue opportunities wherever they may exist. we are on a mission to be the first to truly revolutionise the industry and be a generational company. our platform offers a full-range people management tool, employee benefits like health insurance, and financial benefits, and enabling clients to hire anyone from anywhere with one click. remofirst manages employees and contractors for fortune 500 companies (e.g., microsoft, mastercard) and the best startups worldwide (e.g., transfergo). we are a small but strong team of 140 people (and growing) hyper-focussed on delivering a world-class platform and unparalleled service with our industry-leading partnerships. to help accelerate our growth and pace of delivery, we are looking for talented hiring success manager to help spearhead the overall look and feel of our features and services. as a hiring success manager, you will be responsible for advising and proactively guiding customers and their employees through the global employment process. this involves providing insight about employment in the country of hire, providing a clear explanation of how to hire compliantly via an eor, providing proactive updates on progress to all parties involved in hiring, keeping internally platforms updated, and following internal processes to...
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