Job description job description as a team leader here at ward law group, you will thrive in a fast-paced and growing work environment. you will be responsible for managing a team of demand specialists to ensure they are delivering the best results for our clients. we seek positive, goal-oriented individuals who are ready to make a difference! team leader job responsibilities manage a team of demand specialists ensuring they are meeting their kpis. assign cases to the team daily. check demand packages and approve them once all corrections have been made. have provider meetings to discuss gaps in expectations and improve turnaround times to receive the documents we need. conduct weekly case audits to ensure all cases are being worked on efficiently and identify any possible issues with cases. conduct weekly call audits to ensure calls are being handled appropriately and that all clients are receiving excellent customer service. take escalation calls from clients and de-escalate the situation to retain client satisfaction. analyze individual and team kpis, assess if we are on track to hit monthly/yearly goals and provide feedback to individuals when necessary. create action plans for employees and give write ups when applicable. attend weekly manager/team lead meetings to discuss the teams weekly/monthly projections and discuss issues. ensure that all sops and training videos are up to date with any changes. review profiles and conduct interviews for any hiring needs in the team. provide training to all new hires and ensure they receive all the necessary training they need t...
Job description the senior paid advertising manager is a key leader within our marketing team, responsible for developing, executing, and optimizing paid digital campaigns across platforms such as google ads, facebook, tiktok, youtube, and more. this role requires a highly experienced, results-driven professional with a strategic mindset, leadership skills, and a proven ability to drive measurable growth through data-driven marketing efforts. the ideal candidate will have extensive experience managing multi-channel paid media strategies, leading high-impact campaigns, and collaborating with cross-functional teams to align advertising initiatives with broader business goals. they will take full ownership of paid media performance, budget allocation, and roi optimization, ensuring that campaigns deliver maximum effectiveness and contribute to the firm’s continued success. key responsibilities: develop, lead, and manage strategic ppc and paid social media campaigns across google ads, facebook, instagram, tiktok, youtube, linkedin, and local service ads (lsas). oversee all aspects of paid media execution, including campaign setup, budget management, a/b testing, audience targeting, and performance optimization. implement and refine data-driven marketing strategies to increase lead generation and brand awareness while maximizing return on ad spend (roas). continuously analyze and optimize campaign performance, ensuring alignment with business objectives and key performance indicators (kpis). own the development and execution of paid media plans, including budget allocation, bi...
Company description the ward law group, voted best places to work for the past two years is where your work really matters! where serving the community and genuinely driving results have made us a leader in personal injury. we offer an innovated and fast paced ever evolving environment that allows you to earn as you grow. we empower our employees to make the best decision to impact our clients through collaborative team efforts. we are a nontraditional, highly accountable, yet vibrant group of professionals. get ready to experience a comfortable atmosphere as our onboarding process allows for a soft place to land. our core values are service to our clients, service to our teammates, and service to the community. along with faith, accountability, leadership, and loyalty. job description the senior paid advertising manager is a key leader within our marketing team, responsible for developing, executing, and optimizing paid digital campaigns across platforms such as google ads, facebook, tiktok, youtube, and more. this role requires a highly experienced, results-driven professional with a strategic mindset, leadership skills, and a proven ability to drive measurable growth through data-driven marketing efforts. the ideal candidate will have extensive experience managing multi-channel paid media strategies, leading high-impact campaigns, and collaborating with cross-functional teams to align advertising initiatives with broader business goals. they will take full ownership of paid media performance, budget allocation, and roi optimization, ensuring that campaigns deliver m...
Job description company description the ward law group, voted best places to work for the past two years is where your work really matters! where serving the community and genuinely driving results have made us a leader in personal injury. we offer an innovated and fast paced ever evolving environment that allows you to earn as you grow. we empower our employees to make the best decision to impact our clients through collaborative team efforts. we are a nontraditional, highly accountable, yet vibrant group of professionals. get ready to experience a comfortable atmosphere as our onboarding process allows for a soft place to land. our core values are service to our clients, service to our teammates, and service to the community. along with faith, accountability, leadership, and loyalty job description job description we are seeking a senior case manager to support our attorneys by managing a caseload of personal injury claims and acting as a key point of contact for clients. the senior case manager will guide clients through the claims process, collaborate closely with providers and insurance companies, and ensure cases move efficiently from intake through settlement or litigation. this role requires a detail-oriented and client-focused professional with deep knowledge of personal injury cases. key responsibilities client communication: serve as the primary point of contact for clients, guiding them through the claims process and ensuring they feel supported at each stage. present and explain initial settlement offers to clients, providing recommendations on next steps. ed...
Job description position overview: the litigation assistant is an integral role to the efficient management and support of litigation processes, ensuring that legal documents, case materials, and communications are meticulously organized, properly filed, and delivered on time. the litigation assistant in this position will serve as a vital support to attorneys, clients, and court personnel, facilitating the smooth flow of case proceedings by managing deadlines, drafting legal documents, and coordinating essential case activities. a strong attention to detail, excellent organizational skills and the ability to manage multiple tasks simultaneously are key to excelling in this position. job description & responsibilities – including but not limited to: case management and organization thoroughly organize and maintain case files to ensure all documentation is readily accessible and file name is properly titled. ensure proper naming conventions are followed for easy document identification. keep case information up to date in the case management system to ensure accuracy and efficiency. e-filing, service of legal documents, and correspondence with opposing counsel and judicial assistants manage the electronic filing (e-filing) of documents and physical mailings, if required, ensuring all filings are accurate and timely. coordinate and maintain communications with opposing counsel and judicial assistants to facilitate the smooth processing of legal matters. serve complaints, summonses, subpoenas, and discovery materials as required, e...
Virtual legal records demands specialist (remote) virtual legal records demands specialist (remote) company description the ward law group, voted best places to work for the past two years is where your work really matters! where serving the community and genuinely driving results have made us a leader in personal injury. we offer an innovated and fast paced ever evolving environment that allows you to earn as you grow. we empower our employees to make the best decision to impact our clients through collaborative team efforts. we are a nontraditional, highly accountable, yet vibrant group of professionals. get ready to experience a comfortable atmosphere as our onboarding process allows for a soft place to land. our core values are service to our clients, service to our teammates, and service to the community. along with faith, accountability, leadership, and loyalty job description our law firm the ward law group is currently hiring virtual legal records demands specialist (remote). training is provided- (no prior legal experience needed). as a virtual assistant you will work from home, your contract will be as an independent contractor and we offer full time positions (40 hours per week), we are looking for candidates that have experience in sales and customer service, with ability to adapt easily to changes and work in a fast paced environment, ability to work independently. company description the ward law group, voted best places to work for the past two years is where your work really matters! where serving the community and g...
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