BENEFITS ACCOUNT MANAGER (KYJ984)

Job description: the financial services account manager (benefits) is responsible for delivering exceptional service in fully insured and self-funded medical, dental, vision, life, ltd, std, and ltc insurance . this role involves daily interaction with clients, insurance carriers, and team members , managing policy administration, and conducting service and marketing activities. responsibilities: handle policy administration , including evaluating renewals, preparing proposals, and responding to client requests . set up and manage the online benefits portal (ease/navigator) for group clients . review contracts and coverages , ensuring accurate agency invoicing. collaborate with producers to manage the expiration process , from marketing to policy delivery. coordinate requests for additional information between clients and carriers. stay informed about market trends and company-specific products . document all tasks, requests, and emails in ams360 . organize and prioritize work , tracking deadlines effectively. perform other duties as assigned . benefits & perks: competitive pay and benefits paid time off professional development opportunities job stability in a growing industry knowledge & skills: broad knowledge of benefit products and services . strong written, verbal, and active listening communication skills . excellent organizational and time management skills to meet deadlines. proficiency in microsoft office suite, ams360, or other agency management systems . ability to work independently as a self-starter , with strong numerical and data analysis skil...