Thales people architect identity management and data protection solutions at the heart of digital security. business and governments rely on us to bring trust to the billons of digital interactions they have with people. our technologies and services help banks exchange funds, people cross borders, energy become smarter and much more. more than 30,000 organizations already rely on us to verify the identities of people and things, grant access to digital services, analyze vast quantities of information and encrypt data to make the connected world more secure. as an account manager for our pay business line, you will promote innovative products and solutions for financial institutions and increase business opportunities that will secure the digital lives of millions of people. you will work on consultative selling approach and present thales product portfolio to banking customers in andean countries and in the caribbean responsibilities work on consultative selling approach to banking customers. identify the stakeholders of each customer and develop a strong network with key contacts. responsible for account management including strategy formulation, customer relationship management, opportunity identification and deal closing. responsible for commercial operations such as pricing negotiation, contract signing and collection. manage existing and new customers to develop partnerships within retail banking industries for the region. liaise and coordinate with internal resources to meet customer expectations. report market needs, opportunities for solutions and services, competi...
Job title: systems administrator (sysadmin engineer) expert at thales, we empower people to architect identity management and data protection solutions at the heart of digital security. our technologies and services help organizations verify identities, grant access to digital services, analyze vast quantities of information, and encrypt data to make the connected world more secure. as a systems administrator (sysadmin engineer) expert for thales, you will be responsible for managing, installing, and supporting the technological infrastructure resources of our customers or offering them to customers. key responsibilities: - administration of operating systems for different components of the technological infrastructure, including installation, update, fine-tuning, application of improvements, and deployment of security patches. - administration of storage platforms, servers, stations, firewalls, networking, balancers, etc. - responsible for new implementations and provisioning of equipment in data centers to comply with good practices defined in quality procedures and company standards. - responsible for level 3 support management of requirements and incidents related to system infrastructure. - update documentation and procedures in charge of different quality systems. - responsible for supervision, maintenance, and support of operational continuity of clients' infrastructure as required. - change management and equipment configuration management in data centers. qualifications & experience: - bachelor's degree in systems engineering, electronics engineering, softwar...
Thales people architect identity management and data protection solutions at the heart of digital security. business and governments rely on us to bring trust to the billons of digital interactions they have with people. our technologies and services help banks exchange funds, people cross borders, energy become smarter and much more. more than 30,000 organizations already rely on us to verify the identities of people and things, grant access to digital services, analyze vast quantities of information and encrypt data to make the connected world more secure. as technical project manager, you will be responsible for all aspects of technical project execution, from planning and budgeting to execution and monitoring. you will work closely with stakeholders, manage resources effectively, and ensure the project is delivered on time, within budget, and to the highest standards. responsibilities lead the engineering project team working cross functionally with other teams and stakeholders. at a technical level, be the maximum authority in the project from the engineering side, always guaranteeing alignment with the authorised design. responsible for the overall solution delivery process according to internal ddqs methodology used in thales. contribute to define the specifications provided by the costumer ensuring enough details for a clean software development and facilitating the validation process. specify project delivery expectations to the team, defining items to be delivered from the beginning of the project (sw deliveries, documents, guides, trainin...
Thales people architect identity management and data protection solutions at the heart of digital security. business and governments rely on us to bring trust to the billions of digital interactions they have with people. our technologies and services help banks exchange funds, enable cross-border interactions, make energy smarter, and much more. more than 30,000 organizations already rely on us to verify identities, grant access to digital services, analyze vast data, and encrypt information to secure the connected world. under the guidance of the customer service lead, the role acts as the main interface for tier 2 customers. it serves as a liaison with internal teams such as sales, marketing, technical support, card manufacturing, and personalization centers during the order processing. the role involves building, maintaining, and growing good relationships with regional customers by coordinating daily activities. responsibilities receive purchase orders and verify order details according to contracts or quotes. monitor approval processes with relevant stakeholders for printing, coding, and personalization approvals. monitor customer semi-finished card inventory against service level agreements and initiate preventive or corrective actions as needed. contribute to sla fulfillment, change requests, and pull processes within the personalization sites. manage post-sale services and customer complaints, tracking issues and engaging relevant teams for quick corrective actions. work with the customer service lead to get accurate forecasts per product, follow up...
Thales people architect identity management and data protection solutions at the heart of digital security. business and governments rely on us to bring trust to the billons of digital interactions they have with people. our technologies and services help banks exchange funds, people cross borders, energy become smarter and much more. more than 30,000 organizations already rely on us to verify the identities of people and things, grant access to digital services, analyze vast quantities of information and encrypt data to make the connected world more secure. with the guidance of the customer service lead, acts as main interface for tier 2 customers. acts as liaison with internal sales, marketing, technical team, card manufacturing and personalization center stakeholders during order treatment process. build, grow and maintain a good relationship with regional customers by coordinating day to day activities. responsibilities receive purchase orders & control order features according to contract or quote. track approval process with “owners” for printing, coding, and personalization approvals. to monitor customer semi-finished cards inventory against service level agreement and require preventive/corrective actions on planning if needed. to contribute to the sla fulfillment, change request & pull process according to personalization sites organization. to manage any post sale service and customer complaints, not only tracking them but engaging the relevant teams on quick and strong corrective actions. work with the customer service lead, getting accurate details forecast/per ...
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