Solution consultant, customer experience (cx) join to apply for the solution consultant, customer experience (cx) role at teknowledge solution consultant, customer experience (cx) join to apply for the solution consultant, customer experience (cx) role at teknowledge get ai-powered advice on this job and more exclusive features. overview we're seeking a solution consultant, customer experience (cx) to join our team and drive the technical side of sales for ai-first cx solutions. this includes conversational ai, ms copilot, and the full spectrum of cx offerings—covering professional services, security, skilling, and support. as a key advisor, you will engage with clients to assess their cx challenges, showcase ai-driven solutions, and contribute to deal qualification, solution discovery, demos, proposals, and closing. your expertise will help transform customer experience strategies, leveraging cutting-edge ai technologies to deliver exceptional value and a competitive advantage. overview we're seeking a solution consultant, customer experience (cx) to join our team and drive the technical side of sales for ai-first cx solutions. this includes conversational ai, ms copilot, and the full spectrum of cx offerings—covering professional services, security, skilling, and support. as a key advisor, you will engage with clients to assess their cx challenges, showcase ai-driven solutions, and contribute to deal qualification, solution discovery, demos, proposals, and closing. your expertise will help transform customer experience strategies, leveraging cutting-edge ai tech...
Solution consultant, customer experience (cx) join to apply for the solution consultant, customer experience (cx) role at teknowledge solution consultant, customer experience (cx) join to apply for the solution consultant, customer experience (cx) role at teknowledge get ai-powered advice on this job and more exclusive features. overview we're seeking a solution consultant, customer experience (cx) to join our team and drive the technical side of sales for ai-first cx solutions. this includes conversational ai, ms copilot, and the full spectrum of cx offerings—covering professional services, security, skilling, and support. as a key advisor, you will engage with clients to assess their cx challenges, showcase ai-driven solutions, and contribute to deal qualification, solution discovery, demos, proposals, and closing. your expertise will help transform customer experience strategies, leveraging cutting-edge ai technologies to deliver exceptional value and a competitive advantage. overview we're seeking a solution consultant, customer experience (cx) to join our team and drive the technical side of sales for ai-first cx solutions. this includes conversational ai, ms copilot, and the full spectrum of cx offerings—covering professional services, security, skilling, and support. as a key advisor, you will engage with clients to assess their cx challenges, showcase ai-driven solutions, and contribute to deal qualification, solution discovery, demos, proposals, and closing. your expertise will help transform customer experience strategies, leveraging cutting-edge ai tech...
Solution consultant, customer experience (cx) join to apply for the solution consultant, customer experience (cx) role at teknowledge solution consultant, customer experience (cx) join to apply for the solution consultant, customer experience (cx) role at teknowledge get ai-powered advice on this job and more exclusive features. overview we're seeking a solution consultant, customer experience (cx) to join our team and drive the technical side of sales for ai-first cx solutions. this includes conversational ai, ms copilot, and the full spectrum of cx offerings—covering professional services, security, skilling, and support. as a key advisor, you will engage with clients to assess their cx challenges, showcase ai-driven solutions, and contribute to deal qualification, solution discovery, demos, proposals, and closing. your expertise will help transform customer experience strategies, leveraging cutting-edge ai technologies to deliver exceptional value and a competitive advantage. overview we're seeking a solution consultant, customer experience (cx) to join our team and drive the technical side of sales for ai-first cx solutions. this includes conversational ai, ms copilot, and the full spectrum of cx offerings—covering professional services, security, skilling, and support. as a key advisor, you will engage with clients to assess their cx challenges, showcase ai-driven solutions, and contribute to deal qualification, solution discovery, demos, proposals, and closing. your expertise will help transform customer experience strategies, leveraging cutting-edge ai te...
Solution consultant, customer experience (cx) join to apply for the solution consultant, customer experience (cx) role at teknowledge solution consultant, customer experience (cx) join to apply for the solution consultant, customer experience (cx) role at teknowledge get ai-powered advice on this job and more exclusive features. overview we're seeking a solution consultant, customer experience (cx) to join our team and drive the technical side of sales for ai-first cx solutions. this includes conversational ai, ms copilot, and the full spectrum of cx offerings—covering professional services, security, skilling, and support. as a key advisor, you will engage with clients to assess their cx challenges, showcase ai-driven solutions, and contribute to deal qualification, solution discovery, demos, proposals, and closing. your expertise will help transform customer experience strategies, leveraging cutting-edge ai technologies to deliver exceptional value and a competitive advantage. overview we're seeking a solution consultant, customer experience (cx) to join our team and drive the technical side of sales for ai-first cx solutions. this includes conversational ai, ms copilot, and the full spectrum of cx offerings—covering professional services, security, skilling, and support. as a key advisor, you will engage with clients to assess their cx challenges, showcase ai-driven solutions, and contribute to deal qualification, solution discovery, demos, proposals, and closing. your expertise will help transform customer experience strategies, leveraging cu...
Overview we are seeking a highly motivated individual to join our team as a customer service & escalation manager. in this role, you will work across a range of support offerings, including critical issue management and resolution, customer communication, and resource allocation. you will handle escalated customer/partner issues and complex support scenarios, engaging directly with customers to identify and resolve complex technical challenges and drive end-to-end problem resolution while upholding core values of empathy, passion, and integrity. this position offers the opportunity to make a significant impact on customer satisfaction and operational efficiency within our support organization. accelerating progress. securing futures. at teknowledge, we help governments, businesses, and technology providers not only navigate but thrive in today’s complex technology landscape. our services provide unparalleled value and impact to our clients across cybersecurity, advanced technical skilling, and enterprise technical support. we are committed to enabling technology, ai, cx, and security, uniquely positioning us in the market, and ensuring our customers are equipped to achieve their strategic goals. responsibilities resolution customer acts as a primary contact for moderate to highly complex issues for customers. communicates with customers to understand their issues and improve their experience. effective end-to-end escalation management, driving fast and accurate resolutions for our customers. leads strategic projects designed to improve resolution times, customer satisfactio...
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